Untranslated check out page

  • cryne90

    (@cryne90)


    6 months ago

    Hello,
    I have a problem on my site regarding the translation on the check out page. I try to force the labels in the various fields but I get no results as the entry always resets to the original language. Also, as soon as I try to change the translation of a word, I automatically experience a problem with the position changing from left to wide. Can you please help me with this?
    Thank you

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Author Magazine3

    (@magazine3)

    Hi, Thank you for reaching out to us. Could you please share a short video showing the exact issue on your end so we can check it and provide a quick solution?

    Thread Starter cryne90

    (@cryne90)

    https://we.tl/t-HZZloYFeQ7

    Hi,
    Thank you for replying!
    I made the video and shared it via wetransfer as I was unable to find an alternative method. If it doesn’t work out please tell me how I can share it again with an alternative method.
    Thank you very much
    I look forward to your feedback

    • This reply was modified 6 months ago by cryne90.
    Plugin Author Magazine3

    (@magazine3)

    Hi, Could you please confirm if any other plugins are being used with WP Multilingual? If yes, kindly share the link so we can check by recreating it.

    Thread Starter cryne90

    (@cryne90)

    <font _mstmutation=”1″></font>Sorry, but how can I tell if other plugins are using wp language?

    Plugin Author Magazine3

    (@magazine3)

    Hi, you can share the link or screenshot of that plugin which you are using with wp-Multilingual, so we can check that.

    Thread Starter cryne90

    (@cryne90)

    Hi, I have linked the image with all active plugins on the site.
    I look forward to your feedback
    Thank you.

    Plugin Author Magazine3

    (@magazine3)

    Hi, kindly please check the conflict once with other plugin and retry. If you still face the same issue , let us know.

    Thread Starter cryne90

    (@cryne90)

    Ok the problem occurs with Woocommerce checkout manager plugin. As soon as I deactivated it all translations restored. Can you tell me how I can proceed?
    Thank you

    Plugin Author Magazine3

    (@magazine3)

    Hi, We are trying to recreate the issue but we are unable to access your shared video. Could you please share it again, so we can check.

    Thread Starter cryne90

    (@cryne90)

    Hi, I re-uploaded the video
    Thank you
    https://we.tl/t-BG0rKEA9pb


    Plugin Author Magazine3

    (@magazine3)

    Hi, we are currently working this concern and will provide you an update soon. We kindly request your patience in the meantime.

    Thread Starter cryne90

    (@cryne90)

    All right, I look forward to your feedback.
    Thank you

    Thread Starter cryne90

    (@cryne90)

    Hi, I wanted to know if there were any updates regarding the resolution of the problem. Thanks

    Plugin Support Akshay A

    (@akshaycode1)

    Hi,

    We sincerely apologize for the delayed response. We were looking into the issue but somehow missed updating you. Could you please confirm if you are still facing the same problem? If so, kindly update the plugin to the latest version 2.4.12 , clear the cache once and recheck.

    We’re sorry again for the late reply and we will strive to respond more promptly in the future.

    Thread Starter cryne90

    (@cryne90)

    Hi, don’t worry.
    The problem still persists and both WooCommerce Checkout Manager and WP Multilang are updated to the latest version. I have also cleared my browser cache and checked again, but everything is exactly as before.
    I await your feedback. Thank you

Viewing 15 replies - 1 through 15 (of 19 total)
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