3.21.6 update failed, want to rollback to a r

Hi there,

Rolling back to a previous version of the Elementor plugin without activating it can be done by following these steps:

1. Access Your WordPress Dashboard:
   • Log in to your WordPress admin panel.
2. Deactivate Elementor (if possible):
   • If the critical error is preventing you from accessing your dashboard, you can skip this step. If you can access your dashboard, go to Plugins > Installed Plugins and deactivate Elementor.
3. Access Your File Manager or FTP:
   • Use your hosting provider’s file manager (such as cPanel) or an FTP client (like FileZilla) to access your website’s files.
4. Navigate to the Plugins Directory:
   • Go to the wp-content/plugins directory.
5. Rename Elementor Plugin Folder:
   • Find the elementor folder and rename it to something like elementor-deactivated. This will deactivate the plugin without needing to access the WordPress dashboard.
6. Download a Previous Version of Elementor:
   • Visit the Elementor plugin page on www.remarpro.com. – video – https://www.loom.com/share/25d475f3734647c4bee36ab134e80721
   • Select the version you want to revert to (e.g., 3.21.5) and click the Download button.
7. Upload the Previous Version:
   • Unzip the downloaded file on your local machine.
   • Use your file manager or FTP to upload the unzipped elementor folder to the wp-content/plugins directory. This should replace the newly renamed folder.
8. Reactivate Elementor:
   • If you renamed the folder in step 5, rename it back to elementor.
   • Log in to your WordPress dashboard.
   • Go to Plugins > Installed Plugins and activate Elementor if it is not already active.
9. Check for Errors:
   • After reactivating the plugin, check your website to ensure that the critical error is resolved.

By following these steps, you should be able to roll back to a previous version of Elementor without activating the plugin and avoid the critical error that occurred with version 3.21.6.

Hope this helps

Did the 3.21.6 break your website?

Hello @annalbirena !! It’s been quite a few days since your latest reply, so we will conclude this conversation due to inactivity, but feel free to contact us again for further questions.

Have a good day!