Add Payment Method – Cannot read properties of null

Hi @kwebdesign,

Thank you for making your thread about this. Do you see any errors in your browser’s console? Does the error happen only for subscription products or any type of product? Please share your System Status report, you can remove your URL from it to mantain your site’s privacy if you prefer it!

Please share with us the necessary information below for us to investigate the issue further:

• System Status Report?which you can find via WooCommerce > Status > Get system report > Copy for support.
• Fatal error logs?(if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Once we have more information, we’ll be able to assist you further.

Thanks!
-OP

Many thanks for taking the time to reply. Apologies for the hasty message. It turned out to be a conflict with Cookiebot, which I’ll look into.

Hello kwebdesign

Thank you for your reply.

I am glad to know that you have found a solution.
Please do share your findings with us here.
This information will be helpful for all other fellow Woo users.

Appreciate your time and efforts. ??

Have a great day!

@kwebdesign I’ve some issue for some customer, what’s the solution?

Hey ?? @gsoftsolutions, as per forum best practices, I suggest that you start a new thread with your case, so that we don’t mix several troubleshooting sessions in one thread.

Sorry for the delayed update. I’ve recently downgraded Cookiebot, which caused my account to go into trial mode. Once the trial expired, I had to re-opt in for their free plan. I hadn’t realised this was necessary, causing Cookiebot to malfunction and prevent other code from running as expected. The solution was to re-opt in to the Cookiebot free plan.