Meta tags are not saving

  • Resolved filgorny

    (@filgorny)


    9 months, 3 weeks ago

    On several pages I noticed that it does not save the Meta title and description. I’m using the latest version with Bricks. This happens on several pages on a different server. After saving the page, the meta title is removed.

    No JS conflicts, no security plugins, no cloudflare. While saving, error:

    • This topic was modified 9 months, 3 weeks ago by filgorny.
    • This topic was modified 9 months, 3 weeks ago by filgorny.
    • This topic was modified 9 months, 3 weeks ago by filgorny.
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  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @filgorny,
    ?
    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
    ?
    The error you shared shows a 500 server error when the route is getting triggered, so the saving is triggering a server failure.?
    ?
    To get more information on this, the server error log needs to be enabled and you need to trigger the error once again by trying to save a page.
    ?
    After that, the server error log should include more details about the issue and pinpoint exactly what is failing.
    ?
    When you have the details from the server error log, do share them with us so we can advise further. Your host provider can help you with that if you don’t know how to get it.
    ?
    Looking forward to helping you.

Viewing 1 replies (of 1 total)
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