Stuck on WooCommerce database update required

  • pamodug

    (@pamodug)


    10 months ago

    I have migrated manually the wp-content file from one server to another server for the same domain. After the migration site worked completely without any error. Yesterday I made a Woocommerce Plugin Update. After that I got a notification as WooCommerce database update required. I clicked the Update Woocommerce Database Button. After that I checked for Progress. I saw that two tasks were made in pending mode without running it. Still the Database update has not finished. After 3 hours I clicked Run and waited for some time. Again, it prompts me to update the database again. How can I solve this? Please help me. This is a new website.

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  • Afzal (woo-hc)

    (@afzalpansuvi)

    Hi @pamodug,

    Thank you for reaching out. From what you’ve described, it seems like the database update tasks are getting stuck in pending mode. This can happen for a few reasons, but let’s try to troubleshoot this step by step.

    Firstly, could you please check if your server meets all the minimum requirements for running WooCommerce? You can find the requirements here. If everything checks out on the server side, the next step is to ensure that all your plugins and themes are up to date. Sometimes, outdated extensions can cause conflicts with WooCommerce updates.

    After updating, it’s a good practice to create a backup of your site. For future updates, I recommend using a staging site to test new versions of WooCommerce before applying them to your live site. This way, you can avoid any potential disruptions to your online store.

    Now, back to the current issue. Let’s try the following steps:

    1. Go to WooCommerce > Status > Tools.
    2. Look for the Update database option and click on the button to run the update.

    If the update still doesn’t go through, it might be helpful to check the WooCommerce logs for any error messages. You can find the logs at WooCommerce > Status > Logs.

    Please try these steps and let us know how it goes.

Viewing 1 replies (of 1 total)
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