Multiple currencies in shop – values in ALL currencies printed on invoice

Hi @swissdrago,

This is indeed something weird. Could you please check and tell me which template do you have selected on WooCommerce > PDF Invoices > General > Choose a template?

Hi Yordan, thanks for your answer. The template used is “Simple”.

Does this already help to figure out what the issue could be?

Thanks, many regards

Wolfgang

P.S. would a staging site make troubleshooting significantly easier for you?

• This reply was modified 6 months, 2 weeks ago by swissdrago. Reason: Idea :-)

We will try to troubleshoot on the forums first before we use your staging site.

What plugin are you using for the currency conversions? Does the issue persist when you temporarily deactivate that plugin?

As I wrote in my initial message, we use CURCY for multiple currencies.

No, of course the issue is not without CURCY, because without the plugin, there are no multiple currencies to display on the invoice.

Sorry to ask again, but this issue really really hurts. Please can you help? Thanks a lot.

@swissdrago apologies for the delayed response

As for the issue, the plugin seems to be adding the extra fields to the totals data. Could you use this guide to check how the data is saved to the order totals while the plugin is active, please?

Hello @dwpriv thanks for your reply.

I prepared a new example for you, please see the two PDF files for the invoice and the order data (with the meta information about the fields).

https://lonesome-dragon.com/download/invoice-15763.pdf

https://lonesome-dragon.com/download/order_data_including_meta.pdf

Many thanks for your help!

thanks for the PDF. Do you see a section below for “Order items meta”? Could you send the data there as well, please?

Hello @dwpriv , yes sure, here comes the items meta (sorry if this was missing before): https://lonesome-dragon.com/download/order_items_meta.jpg

Thanks for the images. It seems there are some CSS issues that are allowing the prices to be printed. Could you use this guide to output the PDF to HTML, then right click and download the page to share with us, please?

Hello @dwpriv yes sure, I just generated the PDF invoice as html document and inspected it.

The “correct” string (USD and amount) is in a div with the class “woocommerce-Price-amount amount” while all the rest that should not be displayed is in another div with with the class “”woocommerce-Price-amount”.

Here are the screenshot of the inspection and the html invoice:

https://lonesome-dragon.com/download/pdf-invoice-screenshot-css.jpg
https://lonesome-dragon.com/download/pdf-invoice.html

Thanks again!

Thanks for that. It seems the plugin is appending the full list of it’s available conversions to the price. Try adding this code snippet to hide the additions

//hide Curcy currency spans

add_action( 'wpo_wcpdf_custom_styles', function( $document_type, $document ) {
	if ( $order = $document->order ) {
		?> 
			td.price .wmc-wc-price > span:nth-child(1) > span:nth-child(2) {
				display: none;
			}
		<?php
	}
}, 10 , 2 );

If you haven’t worked with code snippets (actions/filters) or functions.php before, read this guide: How to use filters

Hi @dwpriv , thanks for the snippet. Unfortunately no change in the behavior ??

Would it help to give you access to the staging site with the example?

We can try that. However, send us an email at [email protected]. We will give some instructions to do this safely.

Hi @dwpriv – the mail is sent, thanks