Whole Site Trashed and Down

If anyone is really stuck, you can go back to v28 with this: WP Rollback – Rollback Plugins and Themes – WordPress plugin | www.remarpro.com

The problem is a bug in 1.6.29, it added this require to the main header-footer-elementor.php flie:

/**
* Include Composer autoloader.
*/
require_once HFE_DIR . ‘vendor/autoload.php’;

Unfortunately though, the “vendor” folder was not included in the plugin package. So you get a fatal error.

This causes real havoc when auto-updates are enabled, recovery mode does not seem to always happen and that leaves the site broken and needing server-side repair. A new version needs to be packaged with the missing folder urgently so sites don’t update to 1.6.29!

Downgrading to 1.6.28 will work, for totally broken sites that can be done by replacing the wp-content/plugins/header-footer-elementor folder using the hosting backend. Don’t forget to disable the auto updates on the plugin or it will auto-update again.

Hopefully a fixed version is put up ASAP and then everything will be fine-ish again.

There is still an issue with version 1.6.30, the sites where I have installed some plugin to enable SVG files (such as Safe SVG and SVG Support) have been broken. I had to disable these types of plugins to bring them back to life.

I’m working on a production site and can’t access the file manager or access the files by FTP or even get recovery access to the dashboard via https://u1l.9f5.myftpupload.com//wp-login.php?action=entered_recovery_mode. With no way to get in there, I can’t even deactivate the plugin so I can work on other stuff. A whole morning wasted and still no sign of light at the end of the tunnel!

Hello @richfoster ,

We apologize for the inconvenience caused by the recent issues with “Improved error messages during plugin activation” and the “Conflict with WP SVG Images plugin”. We are pleased to inform you that we have released an update to fix the issues.

Please update the plugin to the latest version 1.6.31 to resolve the issues.

Thank you for your understanding and patience. If you have any further questions or encounter any issues, please let us know.

cc – @jyamamo , @claumigue , @damien_vancouver

Hello @iankusht

I’m glad you’ve fixed this. However, as I said in my previous message, I’m working on a production site and can’t access the file manager or access the files by FTP or even get recovery access to the dashboard via?https://u1l.9f5.myftpupload.com//wp-login.php?action=entered_recovery_mode.

With no way to get in there, I can’t update the plugin.

Hi @jyamamo,

What if you go to the File Manager or something like that on your server? Do you have it on your server? If you don’t, then get in touch with your hosting support and ask for them help to rename or delete this plugin folder. The name of the folder is header-footer-elementor. Once the folder is renamed / deleted, you should have the access to your site back.

Please let us know how you go.

Kind regards,
Herman ??