• Resolved Fantou

    (@fantou)


    Hello

    When I’m importing meta-title and meta-description from Yoast, I always have double apostrophe instead of one in the text

    For example, I have the text : “When Im importing” instead of “When Im importing”

    How can I prevent this ?

    Have a nice day

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @fantou,
    ?
    Thank you for contacting Rank Math support.
    ?
    Please share some screenshots of the metadata of a post in both Yoast and Rank Math so we can check and assist you further. You can use a tool like?https://imgur.com/?to share the screenshots.
    ?
    Looking forward to helping you.

    Thread Starter Fantou

    (@fantou)

    Hello @rankmathsupport

    Here are some screenshots : you can see with the word -d’oeuvre-. There are two ” after importing

    notOK
    ok

    • This reply was modified 6 months, 2 weeks ago by Fantou.
    • This reply was modified 6 months, 2 weeks ago by Fantou.
    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @fantou,
    ?
    We are not able to reproduce the issue on our end. We used the description you shared in Yoast and then imported it to Rank Math. It was the same and no single quote was converted to double quotes.
    ?
    If you want us to take a closer look at your site, please get in touch with our development team at?https://rankmath.com/support/
    ?
    Looking forward to helping you.

    Thread Starter Fantou

    (@fantou)

    Hello @rankmathsupport , ok thanks, I will contact the support

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @fantou,
    ?
    Thank you so much for your time.
    ?
    Looking forward to helping you there.

    Thread Starter Fantou

    (@fantou)

    Hello @rankmathsupport

    I re-open the ticket before contacting your link, because I was inaccurate in my description of the problem, sorry for this.
    It is not when I migrate the meta from Yoast to RankMath but when I migrate the meta from one site with Rank Math to an another site with RankMath

    Here is what I do : In a site with Yoast, I install RankMath and migrate the data from Yoast to RankMath.
    This part is ok

    Then I use the export/import tool from RankMath to migrate the meta data from one site to an another (it isfor a redesign of a site). And this is here I have the problem with double apostroph.

    Can you reproduce this problem in your side ?

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @fantou,
    ?
    We are able to replicate the issue when importing the CSV file from Rank Math’s exporter to another site’s importer function. Allow us to share this with our development team and come up with a fix.
    ?
    Looking forward to helping you.

    Thread Starter Fantou

    (@fantou)

    Hello

    I owuld like to know if the fix will be avalaible soon

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @fantou,
    ?
    We’re actively working on resolving this issue and will update you once it’s fixed. You can keep an eye on our changelog to get notified when we release this improvement in an update:?https://rankmath.com/changelog/
    ?
    Thank you for your patience and understanding.

    Thread Starter Fantou

    (@fantou)

    Hello, indeed it works now, thanks ??

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @fantou,
    ?
    Glad to hear that it works now.
    ?
    Don’t hesitate to get in touch with us if you have any other questions.

Viewing 11 replies - 1 through 11 (of 11 total)
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