• Resolved johnboy85

    (@johnboy85)


    I made a few customization changes to the Kadence child theme and for some reason I can no longer change the following anymore: Kadence Child Theme > Customization > Woocommerce > Product Catalog > Container Min Height. If I make a change to this setting and publish it, it will not save the change. No other setting has this issue.

    What could be causing this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Chito

    (@chitocamacho)

    Hi @johnboy85,

    Thanks for writing in.

    I checked this on my test site, but was unable to replicate the issue. Here’s a video for reference: https://share.zight.com/7KuZygZD

    Can you please check if you have custom CSS code that can override it?

    If the issue persists, please do the troubleshooting steps outlined in this article:
    https://www.kadencewp.com/how-to-troubleshoot-your-website/

    Let me know how it goes.

    Thanks,
    Chito

    Thread Starter johnboy85

    (@johnboy85)

    Yeah, it was odd. My staging site is an exact copy of the production site and it didn’t have this issue. The setting, “Container Min Height” seems to have broken after trying to make too many adjustments. I was no longer able to change it.

    I was able to fix it by downloading the Kadence starter theme plugin and then exporting the customizations from the staging site and importing them to the production site. You will need this plugin to use the import, export feature. One issue I found is that it did not import the custom CSS code I had, so I had to manually enter that again. For some reason it imported the following custom CSS code:

    {
    “kadence-child::product_archive_title_height”: {
    “value”: {
    “size”: [],
    “unit”: {
    “mobile”: “px”,
    “tablet”: “px”,
    “desktop”: “px”
    },
    “flag”: false
    },
    “type”: “theme_mod”,
    “user_id”: 1,
    “date_modified_gmt”: “2024-05-08 19:10:58”
    }
    }

    I deleted it and then re-enter my custom CSS code.

    I should have tried going through the troubleshooting steps first, such as clearing the Woocommerce template caching, as I’m not sure if that would have fixed it.

    Either way, I’m good to go now.

    Thanks,

    -John

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘No longer Able to Change Setting’ is closed to new replies.