Variation images not showing with Kadence when using Elementor

  • Resolved Tariqur Rahman

    (@tareqjhe1)


    6 months, 2 weeks ago

    Hello Elementor Team,

    I hope you are doing well. I am reaching out to you today because I have encountered an unexpected and disturbing problem with Elementor. As a long-time user and fan of your product, I have been utilizing it for some of my websites without any issues. However, I have recently noticed a problem with the Kadence theme. Specifically, after installing Elementor, product variation images are not showing properly.

    Normally, when a user clicks on a gallery or a variation image, it should show in place of the featured image. Unfortunately, that is not happening. I have tried deactivating all plugins and themes and testing repeatedly, but the issue persists. It seems that the problem only occurs when Elementor is activated.

    I am hoping that you can provide me with a solution to this problem. Is there any way to fix it? Your help with this matter would be greatly appreciated.

    Thank you for your time and assistance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Milos

    (@miloss84)

    Hi there,

    We highly recommend that you report this issue to the support team of Kadence theme, so they may further troubleshoot and provide any recommendation (or possible fix) to resolve this issue.

    Should they need any help from us, they can open an issue on our Github account and our developers will be happy to assist. https://github.com/elementor/elementor/issues

    For reference: What do we Support?

    Kind regards,

    Thread Starter Tariqur Rahman

    (@tareqjhe1)

    Thank you so much for your reply. I already have solved the problem by changing the setting Elementor>Settings>Advanced>Optimized Image Loading and need to disable it.

Viewing 2 replies - 1 through 2 (of 2 total)
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