• Resolved Ian

    (@ipgill)


    Dear support team,

    Cron does not work for VPI and UCSS. It works OK for CCSS.

    Also image optimisation doesn’t work.

    Could you please help? Thank you so much.

    Report number:?IJUCPRSX

    Report date: 05/06/2024 01:09:52

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Support qtwrk

    (@qtwrk)

    please do me a screenshot on your wp-admin -> LiteSpeed Cache -> Dashboard

    Thread Starter Ian

    (@ipgill)

    Thank you for your help.

    https://ibb.co/ykG59GR

    Plugin Support qtwrk

    (@qtwrk)

    but your screenshot shows it was just requested like 1/20 minutes ago?

    Thread Starter Ian

    (@ipgill)

    Cron for CSS started working, I don’t know why. VPI always stays at 47 pending and image optimisation never work. Last it worked was in 2020 as shown in the screenshot.
    The report has login link and you can have a look at the Debug log.

    Thread Starter Ian

    (@ipgill)

    I have cleared the VPI list. So far it has not started building new list of VPI Cron.

    Plugin Support qtwrk

    (@qtwrk)

    have you also purged cache ? the queue probably won’t be triggered if pages are cached already.

    Thread Starter Ian

    (@ipgill)

    Yes, purged cache but still not generating VPI.

    Also the Image Optimisation still does not work. Last it worked was in 2020.

    Plugin Support qtwrk

    (@qtwrk)

    please randomly check few pages/posts , that is visible on frontend , edit -> metabox -> LiteSpeed VPI, see if there is any data in there.

    Thread Starter Ian

    (@ipgill)

    Yes, some pages have VPI already. Thank you.

    However VPI is now stuck again and Force Cron does nothing.

    URL list in VPI queue waiting for cron ( 2 )

    https://nanotechnologysolutions.com.au/product/ha_hrpt?(Vary Group:mobile)
    https://nanotechnologysolutions.com.au/product/vit_p_cpt

    Plugin Support qtwrk

    (@qtwrk)

    it may take a moment to process, I am seeing quite some generation as today , did it move forward ?

    Thread Starter Ian

    (@ipgill)

    So far it is still stuck at those two VPI

    Thread Starter Ian

    (@ipgill)

    Image optimisation still doesn’t work. Cron for CSS and UCSS work OK

    Thread Starter Ian

    (@ipgill)

    I keep getting below error when running image optimisation

    Cloud Error: Please try after 2m 54s for service?img_optm-new_req.

    Plugin Support qtwrk

    (@qtwrk)

    that’s normal , the image optm request is limited to 5 minute per once

    Thread Starter Ian

    (@ipgill)

    but it hasn’t run since 2020!

    it never runs even if you click image optimisation button

Viewing 15 replies - 1 through 15 (of 16 total)
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