Local Pickup option is hidden inconsistently

  • Resolved mrv63

    (@mrv63)


    7 months ago

    I thought that the plugin was working after you helped me configure the plugin correctly in my last support post but I have found an issue. I’m using the plugin to hide local pickup from guests and regular customers but it is not doing so 100% of the time.

    In Quick View: If I add a variation to cart and then hit the appearing link to View Cart, local pickup shows up when it’s not supposed to.

    In Single Product View: If I add a variation to cart and then hit the appearing link to View Cart, local pickup does NOT show up. This is the correct behavior.

    But then when I add two products and everything is looking good, if I delete one of the products in the Shopping Cart, the local pickup shows up again.

    These are some of the scenarios that I’ve discovered that show inconsistent behavior of the plugin.

    Can you help me out with this please?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter mrv63

    (@mrv63)

    Never mind. I found a better solution that works great.

    Plugin Author techsarai

    (@techsarai)

    We’re really sorry that you faced the issue with our plugin. Please note once you add the items to cart, woocommerce will show the shipping methods from transient (Cache) but one you fill the address in cart or checkout the plugin will hnadle the shipping methods as per rule setup daone by you.

    So, In summary it will handle the shipping methods once you enter the address in cart / checkout.

    Plugin Author techsarai

    (@techsarai)

    It seems like setting is already enabled by looking at theme UI but still, Please make sure that you’ve enabled the settings Woocommerce->Settings->Shipping->Shipping Settings-> ?Enable the shipping calculator on the cart page.

    If above is settings is enabled, Please note whenever address is filled and there is change in product in cart. It’s theme responsibility to make calls to get the latest shipping methods but your web site theme seems to be lacking that, So please verify it in your test environment by using this theme and alternatively theme like storefront.

    My observations on your store shipping methods behaviour as guest user as below

    Pictures link – https://drive.google.com/drive/folders/1bnjxDdIFd-sNlAMJMgGxnib0q3dUJC2f?usp=drive_link

    Picture 1: Added the products and came to cart, then I can see Local pickup. (Issue since sufficient address was available theme should have called the Shipping method calculation) (Bug)

    Picture 2: Clicked on update totals and got the expected result no Local Pickup.

    Picture 3: Removed product red variation by clicking x on product icon, In this case it showed me Local pickup also, here also it seems theme didn’t called the calculate shipping methods. (Bug)

    Picture 4: Removed Purple product by reducing the quantity to 0 and by clicking update cart, It called the shipping method calculations (Correct behaviour)

    Picture 5: Added purple product back to the cart. Here shipping method calculation didn’t got triggered (Bug)

    If you need further assistance, let us know. If you need helping in checking the theme behaviour you can send the theme zip file on [email protected] . We will test it and let you know.

    Thanks & Regards.

    Plugin Author techsarai

    (@techsarai)

    Also please note once user is filling all the details on checkout he is not seeing the Local Pickup, that’s good.

    Plugin Author techsarai

    (@techsarai)

    Closing this ticket due to inactivity.

Viewing 5 replies - 1 through 5 (of 5 total)
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