• Resolved exseedhealth

    (@exseedhealth)


    Similar to a previous thread, my site is experiencing longer than usual time to checkout. I have tried the fixes suggested in several pages (excluding checkout, cart & accounts from caching, and looking for the errors from the previous thread in the system files).

    Could you take a look and advise what may be causing the delay. Please find the status report below:

    ` WordPress Environment
    
    WordPress address (URL): https://www.exseedhealth.com
    Site address (URL): https://www.exseedhealth.com
    WC Version: 8.8.2
    REST API Version: ? 8.8.2
    Action Scheduler Version: ? 3.7.4
    Log Directory Writable: ?
    WP Version: 6.5.2
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_GB
    External object cache: – Server Environment
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 8.2.1
    OpenSSL/3.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.44-48-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ? Database
    
    WC Database Version: 8.8.2
    WC Database Prefix: nNalzLIy_
    Total Database Size: 927.60MB
    Database Data Size: 645.76MB
    Database Index Size: 281.84MB
    nNalzLIy_woocommerce_sessions: Data: 2.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_woocommerce_downloadable_product_permissions: Data: 0.11MB + Index: 0.22MB + Engine InnoDB
    nNalzLIy_woocommerce_order_items: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
    nNalzLIy_woocommerce_order_itemmeta: Data: 25.52MB + Index: 8.03MB + Engine InnoDB
    nNalzLIy_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    nNalzLIy_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    nNalzLIy_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_woocommerce_payment_tokenmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_actionscheduler_actions: Data: 112.30MB + Index: 56.20MB + Engine InnoDB
    nNalzLIy_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_actionscheduler_logs: Data: 54.22MB + Index: 37.19MB + Engine InnoDB
    nNalzLIy_afwc_campaigns: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_afwc_commission_plans: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_afwc_hits: Data: 0.50MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_afwc_payouts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_afwc_payout_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_afwc_referrals: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
    nNalzLIy_automatewoo_abandoned_carts: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
    nNalzLIy_automatewoo_customers: Data: 1.52MB + Index: 1.53MB + Engine InnoDB
    nNalzLIy_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_automatewoo_guests: Data: 0.09MB + Index: 0.17MB + Engine InnoDB
    nNalzLIy_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_automatewoo_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    nNalzLIy_automatewoo_log_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    nNalzLIy_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_cfw_acr_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_commentmeta: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
    nNalzLIy_comments: Data: 11.52MB + Index: 10.09MB + Engine InnoDB
    nNalzLIy_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
    nNalzLIy_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    nNalzLIy_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
    nNalzLIy_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    nNalzLIy_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_gf_entry: Data: 0.39MB + Index: 0.06MB + Engine InnoDB
    nNalzLIy_gf_entry_meta: Data: 1.52MB + Index: 0.88MB + Engine InnoDB
    nNalzLIy_gf_entry_notes: Data: 0.14MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_gf_form_view: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
    nNalzLIy_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
    nNalzLIy_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_hubwoo_log: Data: 23.06MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_imagify_files: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
    nNalzLIy_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    nNalzLIy_jetpack_waf_blocklog: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_jet_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_jet_post_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_jet_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    nNalzLIy_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_mailpoet_automation_runs: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    nNalzLIy_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    nNalzLIy_mailpoet_automation_run_subjects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_mailpoet_log: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_mailpoet_newsletters: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    nNalzLIy_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    nNalzLIy_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_mailpoet_newsletter_templates: Data: 10.06MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_mailpoet_scheduled_tasks: Data: 0.44MB + Index: 0.34MB + Engine InnoDB
    nNalzLIy_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    nNalzLIy_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    nNalzLIy_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    nNalzLIy_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    nNalzLIy_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_mailpoet_subscribers: Data: 2.52MB + Index: 3.05MB + Engine InnoDB
    nNalzLIy_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_mailpoet_subscriber_segment: Data: 1.52MB + Index: 0.48MB + Engine InnoDB
    nNalzLIy_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_options: Data: 27.06MB + Index: 2.38MB + Engine InnoDB
    nNalzLIy_postmeta: Data: 158.38MB + Index: 53.17MB + Engine InnoDB
    nNalzLIy_posts: Data: 86.16MB + Index: 7.78MB + Engine InnoDB
    nNalzLIy_po_plugins: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    nNalzLIy_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    nNalzLIy_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_redirection_items: Data: 0.22MB + Index: 0.25MB + Engine InnoDB
    nNalzLIy_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    nNalzLIy_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_revslider_sliders: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_revslider_sliders7: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_revslider_slides: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_revslider_slides7: Data: 0.14MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_sgs_log_events: Data: 17.02MB + Index: 9.06MB + Engine InnoDB
    nNalzLIy_sgs_log_visitors: Data: 2.11MB + Index: 2.42MB + Engine InnoDB
    nNalzLIy_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_term_relationships: Data: 1.27MB + Index: 0.52MB + Engine InnoDB
    nNalzLIy_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_trp_dictionary_en_gb_da_dk: Data: 9.52MB + Index: 5.45MB + Engine InnoDB
    nNalzLIy_trp_dictionary_en_gb_de_de: Data: 10.52MB + Index: 7.39MB + Engine InnoDB
    nNalzLIy_trp_dictionary_en_gb_es_es: Data: 9.52MB + Index: 6.41MB + Engine InnoDB
    nNalzLIy_trp_dictionary_en_gb_fr_fr: Data: 9.52MB + Index: 6.42MB + Engine InnoDB
    nNalzLIy_trp_dictionary_en_gb_it_it: Data: 9.52MB + Index: 5.44MB + Engine InnoDB
    nNalzLIy_trp_dictionary_en_gb_sv_se: Data: 0.16MB + Index: 0.11MB + Engine InnoDB
    nNalzLIy_trp_gettext_da_dk: Data: 1.52MB + Index: 1.94MB + Engine InnoDB
    nNalzLIy_trp_gettext_de_de: Data: 1.52MB + Index: 1.95MB + Engine InnoDB
    nNalzLIy_trp_gettext_en_gb: Data: 2.52MB + Index: 2.09MB + Engine InnoDB
    nNalzLIy_trp_gettext_es_es: Data: 2.52MB + Index: 1.94MB + Engine InnoDB
    nNalzLIy_trp_gettext_fr_fr: Data: 2.52MB + Index: 1.88MB + Engine InnoDB
    nNalzLIy_trp_gettext_it_it: Data: 1.52MB + Index: 1.94MB + Engine InnoDB
    nNalzLIy_trp_gettext_original_meta: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    nNalzLIy_trp_gettext_original_strings: Data: 4.52MB + Index: 3.52MB + Engine InnoDB
    nNalzLIy_trp_gettext_sv_se: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    nNalzLIy_trp_original_meta: Data: 1.52MB + Index: 2.23MB + Engine InnoDB
    nNalzLIy_trp_original_strings: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
    nNalzLIy_usermeta: Data: 20.52MB + Index: 22.06MB + Engine InnoDB
    nNalzLIy_users: Data: 1.52MB + Index: 0.92MB + Engine InnoDB
    nNalzLIy_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_wc_admin_notes: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_wc_admin_note_actions: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_wc_customer_lookup: Data: 1.52MB + Index: 0.53MB + Engine InnoDB
    nNalzLIy_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    nNalzLIy_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    nNalzLIy_wc_order_coupon_lookup: Data: 0.16MB + Index: 0.22MB + Engine InnoDB
    nNalzLIy_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_wc_order_product_lookup: Data: 1.52MB + Index: 1.02MB + Engine InnoDB
    nNalzLIy_wc_order_stats: Data: 1.52MB + Index: 0.80MB + Engine InnoDB
    nNalzLIy_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    nNalzLIy_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_woocommerce_amazon_buyer_index: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_wpr_rocket_cache: Data: 2.02MB + Index: 2.39MB + Engine InnoDB
    nNalzLIy_wpr_rucss_used_css: Data: 2.02MB + Index: 2.86MB + Engine InnoDB
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    nNalzLIy_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    nNalzLIy_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_yoast_prominent_words: Data: 0.23MB + Index: 0.47MB + Engine InnoDB
    nNalzLIy_yoast_seo_links: Data: 0.36MB + Index: 0.25MB + Engine InnoDB Post Type Counts
    
    acf-field: 21
    acf-field-group: 5
    acf-post-type: 3
    acf-taxonomy: 2
    aiosrs-schema: 5
    attachment: 1272
    aw_workflow: 3
    carts: 18313
    cfw_order_bumps: 6
    cmm4e_menu: 3
    cmm4e_menu_theme: 2
    custom_css: 2
    customize_changeset: 6
    elementor_library: 148
    exseed-partner: 5
    instagram-partners: 8
    jet-engine: 2
    jet-menu: 2
    jet-popup: 2
    language_switcher: 7
    mailpoet_page: 1
    nav_menu_item: 70
    oembed_cache: 2
    page: 76
    post: 205
    product: 46
    product_variation: 20
    revision: 527
    shop_coupon: 123
    shop_order: 8694
    shop_order_refund: 183
    shop_subscription: 438
    wcs_ruleset: 3
    webinar: 4
    wp_global_styles: 1
    wpcode: 4 Security
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ? Active Plugins (63)
    
    Gravity Perks: by Gravity Wiz – 2.2.7
    Gravity Forms: by Gravity Forms – 2.7.16
    Advanced Custom Fields: by WP Engine – 6.2.9
    Affiliate For WooCommerce: by StoreApps – 5.3.0
    Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.2
    AutomateWoo: by WooCommerce – 6.0.17
    CheckoutWC: by Objectiv – 9.0.34
    Classic Editor: by WordPress Contributors – 1.6.3
    Clearpay Gateway for WooCommerce: by Clearpay – 3.8.5
    Code Snippets: by Code Snippets Pro – 3.6.4
    Conditional Shipping for WooCommerce: by Lauri Karisola / WP Trio – 3.2.0
    Customize My Account Page For Woocommerce: by WPEverest – 0.4.8
    GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: by Thomas Geiger – 1.20.2
    DynamicConditions: by RTO GmbH – 1.6.2
    Elementor Pro: by Elementor.com – 3.21.1
    Elementor: by Elementor.com – 3.21.3
    GP Limit Submissions: by Gravity Wiz – 1.1.7
    Gravity Forms HubSpot Add-On: by Gravity Forms – 2.0.0
    HubSpot integration customization: by MakeWebBetter – 1.0.0
    Imagify: by Imagify – Optimize Images & Convert WebP & Avif – 2.2.2
    Intercom: by Intercom – 2.6.6
    JetEngine: by Crocoblock – 3.4.1
    JetPopup: by Crocoblock – 2.0.3.1
    JetTabs For Elementor: by Crocoblock – 2.2.2
    Klarna Order Management for WooCommerce: by klarna
    krokedil – 1.9.1
    
    Klarna Payments for WooCommerce: by klarna – 3.5.2
    HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 11.0.32
    MailPoet: by MailPoet – 4.48.2
    MWB HubSpot for WooCommerce: by MakeWebBetter – 1.5.3
    One User Avatar: by One Designs – 2.4.0
    Order Export & Order Import for WooCommerce: by WebToffee – 2.5.1
    Shipmondo for WooCommerce: by Shipmondo – 4.2.0
    Payment Plugins for PayPal WooCommerce: by Payment Plugins
    [email protected] – 1.0.46
    
    Redirection: by John Godley – 5.4.2
    Slider Revolution Polyfold Scroll Effect: by ThemePunch – 6.7.0
    Slider Revolution: by ThemePunch – 6.7.1
    Security Optimizer: by SiteGround – 1.4.13
    TranslatePress - Business: by Cozmoslabs
    Razvan Mocanu
    Madalin Ungureanu – 1.3.8
    
    TranslatePress - Multilingual: by Cozmoslabs
    Razvan Mocanu
    Madalin Ungureanu
    Cristophor Hurduban – 2.7.4
    
    User Role Editor: by Vladimir Garagulya – 4.64.2
    Cost & Reports for WooCommerce: by Consortia – 3.1.1
    WooCommerce Amazon Fulfillment: by Never Settle – 4.2
    Cart Reports for WooCommerce: by WooCommerce – 1.2.11
    WooCommerce Amazon Pay: by Amazon Pay – 2.5.1
    WooCommerce Stripe Gateway: by WooCommerce – 8.2.0
    WooCommerce Legacy REST API: by WooCommerce – 1.0.1
    WooPayments: by Automattic – 7.5.3
    WooCommerce PayPal Payments: by WooCommerce – 2.6.1
    PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.8.0
    WooCommerce Price Based on Country Pro: by Oscar Gare – 3.4.9
    WooCommerce Price Based on Country: by Oscar Gare – 3.4.4
    WooCommerce Shipping & Tax: by WooCommerce – 2.5.4 (update to version 2.5.5 is available)
    WooCommerce Smart Coupons: by StoreApps – 8.14.0
    WooCommerce Subscriptions - Custom Price String: by Prospress Inc. – 1.0.5
    WooCommerce Subscriptions: by WooCommerce – 5.0.1
    WooCommerce: by Automattic – 8.8.2 (update to version 8.8.3 is available)
    Yoast SEO Premium: by Team Yoast – 22.5
    Yoast SEO: by Team Yoast – 22.5
    WP 2FA - Two-factor authentication for WordPress: by Melapress – 2.6.4
    WP Mail SMTP: by WP Mail SMTP – 4.0.1
    WP Rocket | Change Parameters: by WP Rocket Support Team –
    WP Rocket: by WP Media – 3.15.10
    Schema Pro: by Brainstorm Force – 2.7.14 Inactive Plugins (1)
    
    Speed Optimizer: by SiteGround – 7.5.0 Dropin Plugins ()
    
    advanced-cache.php: advanced-cache.php Settings
    
    API Enabled: ?
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ?
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: – Logging
    
    Enabled: ?
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 26 MB WC Pages
    
    Shop base: #18 - /store/
    Basket: #19 - /basket/
    Checkout: #20 - /checkout/
    My account: #21 - /my-account/
    Terms and conditions: #110200 - /data-and-privacy-policy/ Theme
    
    Name: Hello Elementor Child
    Version: 1.0.1
    Author URL: https://elementor.com/
    Child Theme: ?
    Parent Theme Name: Hello Elementor
    Parent Theme Version: 3.0.1
    Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    WooCommerce Support: ? Templates
    
    Overrides: hello-theme-child-master/woocommerce/emails/customer-processing-order.php WooPayments
    
    Version: 7.5.3
    Connected to WPCOM: Yes
    WPCOM Blog ID: 210834678
    Account ID: acct_1LsMQqC6Ak4bvO0h
    Payment Gateway: Enabled
    Test Mode: Disabled
    Enabled APMs: card,giropay,sofort
    WooPay: Not eligible
    Apple Pay / Google Pay: Enabled (product,cart,checkout)
    Fraud Protection Level: basic
    Multi-currency: Disabled
    Public Key Encryption: Disabled
    Auth and Capture: Enabled
    Documents: Enabled
    Logging: Enabled Subscriptions
    
    WCS_DEBUG: ? No
    Subscriptions Mode: ? Live
    Subscriptions Live URL: https://www.exseedhealth.com
    Subscriptions-core Library Version: 5.5.0
    Subscription Statuses: wc-active: 36
    wc-pending-cancel: 1
    wc-pending: 8
    wc-on-hold: 51
    wc-cancelled: 342
    
    WooCommerce Account Connected: ? No
    Report Cache Enabled: ? Yes
    Cache Update Failures: ? 0 failure Store Setup
    
    Country / State: United Kingdom (UK) Subscriptions by Payment Gateway
    
    Amazon Pay: wc-active: 3
    wc-cancelled: 11
    wc-on-hold: 3
    
    Klarna Payments: wc-active: 2
    wc-cancelled: 5
    wc-on-hold: 1
    wc-pending: 1
    
    other: wc-active: 3
    wc-cancelled: 144
    wc-on-hold: 13
    wc-pending: 2
    wc-pending-cancel: 1
    
    PayPal Gateway By Payment Plugins: wc-active: 3
    wc-cancelled: 1
    
    WooPayments: wc-active: 25
    wc-cancelled: 119
    wc-on-hold: 27 Payment Gateway Support
    
    WooPayments: products
    refunds
    multiple_subscriptions
    subscription_cancellation
    subscription_payment_method_change_admin
    subscription_payment_method_change_customer
    subscription_payment_method_change
    subscription_reactivation
    subscription_suspension
    subscriptions
    subscription_amount_changes
    subscription_date_changes
    tokenization
    add_payment_method
    
    Klarna Payments: products
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    multiple_subscriptions
    upsell
    refunds
    
    Amazon Pay: products
    refunds
    subscriptions
    subscription_date_changes
    subscription_suspension
    subscription_reactivation
    subscription_cancellation
    multiple_subscriptions
    subscription_payment_method_change_customer
    subscription_amount_changes
    
    Clearpay: products
    refunds
    
    WooPayments (giropay): products
    refunds
    multiple_subscriptions
    subscription_cancellation
    subscription_payment_method_change_admin
    subscription_payment_method_change_customer
    subscription_payment_method_change
    subscription_reactivation
    subscription_suspension
    subscriptions
    subscription_amount_changes
    subscription_date_changes
    tokenization
    add_payment_method
    
    WooPayments (Sofort): products
    refunds
    multiple_subscriptions
    subscription_cancellation
    subscription_payment_method_change_admin
    subscription_payment_method_change_customer
    subscription_payment_method_change
    subscription_reactivation
    subscription_suspension
    subscriptions
    subscription_amount_changes
    subscription_date_changes
    tokenization
    add_payment_method
    
    PayPal Gateway By Payment Plugins: tokenization
    products
    subscriptions
    add_payment_method
    subscription_cancellation
    multiple_subscriptions
    subscription_amount_changes
    subscription_date_changes
    default_credit_card_form
    refunds
    pre-orders
    subscription_payment_method_change_admin
    subscription_reactivation
    subscription_suspension
    subscription_payment_method_change_customer Geolocation debug info
    
    Default customer location: geolocation
    MaxMind GeoIP database: ?
    MaxMind GeoIP license: ?
    MM_COUNTRY_CODE: ?
    GEOIP_COUNTRY_CODE: ?
    HTTP_CF_IPCOUNTRY: ?
    HTTP_X_COUNTRY_CODE: ?
    HTTP_X_REAL_IP: 89.36.119.79
    HTTP_X_FORWARDED_FOR: 89.36.119.79
    REMOTE_ADDR: 89.36.119.79
    Real external IP: 89.36.119.79
    WCPBC_USE_REMOTE_ADDR: –
    Geolocation Test: ? PBC Settings
    
    Version: 3.4.4
    Base location: GB
    Base currency: GBP
    Price Based On: billing
    Shipping: ?
    Test mode: –
    Test country: –
    Load products price in background: ?
    Currency format: [symbol][price]
    Exchange rate API: floatrates
    Prices entered with tax: –
    Calculate tax based on: shipping
    Display prices in the shop: excl Zone Pricing Europe
    
    zone_id: europe
    enabled: yes
    name: Europe
    countries: AT | BE | BG | HR | CY | CZ | EE | FI | FR | DE | GR | HU | IE | IT | LV | LT | LU | MT | NL | PL | PT | RO | RS | SK | SI | ES | SE
    currency: EUR
    exchange_rate: 1.1697019219049
    auto_exchange_rate: yes
    disable_tax_adjustment: no
    order: 9999
    real_exchange_rate: 1.169702
    exchange_rate_fee: 0
    round_nearest:
    round_after_taxes: no
    currency_format:
    price_thousand_sep: ,
    price_decimal_sep: .
    price_num_decimals: 2
    trim_zeros: no
    price_charm: Zone Pricing Denmark
    
    zone_id: denmark
    enabled: yes
    name: Denmark
    countries: DK
    currency: DKK
    exchange_rate: 8.7218646174936
    auto_exchange_rate: yes
    disable_tax_adjustment: no
    order: 9999
    real_exchange_rate: 8.721865
    exchange_rate_fee: 0
    round_nearest:
    round_after_taxes: no
    currency_format:
    price_thousand_sep: ,
    price_decimal_sep: .
    price_num_decimals: 2
    trim_zeros: no
    price_charm: Zone Pricing Norway & Switzerland
    
    zone_id: norway-switzerland
    enabled: yes
    name: Norway & Switzerland
    countries: NO | CH
    currency: EUR
    exchange_rate: 1.1697019219049
    auto_exchange_rate: yes
    disable_tax_adjustment: no
    order: 9999
    real_exchange_rate: 1.169702
    exchange_rate_fee: 0
    round_nearest:
    round_after_taxes: no
    currency_format:
    price_thousand_sep: ,
    price_decimal_sep: .
    price_num_decimals: 2
    trim_zeros: no
    price_charm: Klarna Payments Request Log
    
    2023-02-08 15:26:23: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-08 15:26:22: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-08 15:26:19: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-08 15:26:18: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-08 15:26:16: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-08 15:26:16: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-07 10:04:46: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-07 10:04:45: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-07 10:04:45: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-07 10:03:15: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-07 10:03:14: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-07 10:03:14: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-01-30 13:13:49: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-01-30 13:13:48: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-01-30 13:13:48: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <h3>Klarna Countries</h3> <p>Production Countries: DE GB<br /> Test Countries: No countries selected</p> <h3>WooCommerce PayPal Payments</h3> <p>Onboarded: ?<br /> Shop country code: GB<br /> WooCommerce currency supported: ?<br /> Advanced Card Processing available in country: ?<br /> Pay Later messaging available in country: ?<br /> Webhook status: –<br /> PayPal Vault enabled: –<br /> ACDC Vault enabled: –<br /> Logging enabled: –<br /> Reference Transactions: ?<br /> Used PayPal Checkout plugin: –<br /> Subscriptions Mode: PayPal Vaulting</p> <h3>Admin</h3> <p>Enabled Features: activity-panels<br /> analytics<br /> product-block-editor<br /> coupons<br /> core-profiler<br /> customize-store<br /> customer-effort-score-tracks<br /> import-products-task<br /> experimental-fashion-sample-products<br /> shipping-smart-defaults<br /> shipping-setting-tour<br /> homescreen<br /> marketing<br /> mobile-app-banner<br /> navigation<br /> onboarding<br /> onboarding-tasks<br /> product-variation-management<br /> product-virtual-downloadable<br /> product-external-affiliate<br /> product-grouped<br /> product-linked<br /> product-pre-publish-modal<br /> remote-inbox-notifications<br /> remote-free-extensions<br /> payment-gateway-suggestions<br /> shipping-label-banner<br /> subscriptions<br /> store-alerts<br /> transient-notices<br /> woo-mobile-welcome<br /> wc-pay-promotion<br /> wc-pay-welcome-page</p> <p>Disabled Features: minified-js<br /> new-product-management-experience<br /> product-custom-fields<br /> settings<br /> async-product-editor-category-field<br /> launch-your-store</p> <p>Daily Cron: ? Next scheduled: 2024-04-30 16:18:28 +01:00<br /> Options: ?<br /> Notes: 141<br /> Onboarding: completed</p> <h3>MailPoet</h3> <p>Sending Method: PHPMail<br /> Send all site's emails with: Default WordPress sending method<br /> Task Scheduler method: Action Scheduler<br /> Cron ping URL: https://www.exseedhealth.com?mailpoet_router&endpoint=cron_daemon&action=ping</p> <h3>Action Scheduler</h3> <p>Canceled: 176<br /> Oldest: 2024-03-30 13:39:38 +0000<br /> Newest: 2024-04-30 13:27:01 +0100</p> <p>Complete: 167,068<br /> Oldest: 2024-03-30 12:37:05 +0000<br /> Newest: 2024-04-30 13:35:28 +0100</p> <p>Failed: 11,021<br /> Oldest: 2022-10-29 07:37:12 +0100<br /> Newest: 2024-04-30 08:23:25 +0100</p> <p>In-progress: 1<br /> Oldest: –<br /> Newest: –</p> <p>Pending: 73<br /> Oldest: 2024-04-30 13:37:37 +0100<br /> Newest: 2024-07-27 20:51:49 +0100</p> <h3>Smart Coupons related settings</h3> <p>Number of coupons to show: 5<br /> Number of characters in auto-generated coupon code: <br /> Valid order status for auto-generating coupon: processing<br /> completed<br /> sent-to-fba<br /> part-to-fba</p> <p>Include tax in the amount of the generated gift card: <br /> Deduct credit/gift before doing tax calculations: no<br /> Gift Card discount is inclusive of tax: no<br /> Automatic deletion: no<br /> Coupon emails: yes<br /> Printing coupons: yes<br /> Sell gift cards at less price?: no<br /> Use gift card applied in first subscription order for subsequent renewals until credit reaches zero: yes<br /> Renewal orders should not generate coupons even when they include a product that issues coupons: no<br /> Allow sending of coupons to others: yes<br /> Allow schedule sending of coupons?: <br /> Combine emails: <br /> Auto generated coupon email: yes<br /> Combined auto generated coupons email: no<br /> Acknowledgement email: yes<br /> Enable taxes: no<br /> Prices entered with tax: no<br /> Rounding: no<br /> Display prices in the shop: excl<br /> Display prices during cart and checkout: excl<br /> Display tax totals: itemized<br /> Enable the use of coupon codes: yes<br /> Calculate coupon discounts sequentially: no<br /> Account endpoints > Coupons: wc-smart-coupons</p> <h3>Status report information</h3> <p>Generated at: 2024-04-30 13:35:36 +01:00<br /> `</p>

    Expand

    There is also an old fatal error as seen below but I do not believe this is linked:

    2024-04-03T01:27:31+00:00Critical Uncaught PDOException: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:59 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/dbal\/lib\/Doctrine\/DBAL\/Driver\/AbstractMySQLDriver.php”,”line”:91},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/dbal\/lib\/Doctrine\/DBAL\/Driver\/PDOStatement.php(59): PDOStatement->execute(NULL)”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/dbal\/lib\/Doctrine\/DBAL\/Connection.php(495): MailPoetVendor\\Doctrine\\DBAL\\Driver\\PDOStatement->execute()”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/orm\/lib\/Doctrine\/ORM\/Persisters\/Entity\/BasicEntityPersister.php(476): MailPoetVendor\\Doctrine\\DBAL\\Connection->executeQuery(‘SELECT t0.name …’, Array, Array)”,”#3 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/orm\/lib\/Do”]} 2024-04-03T01:27:57+00:00Critical Uncaught PDOException: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:59 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/dbal\/lib\/Doctrine\/DBAL\/Driver\/AbstractMySQLDriver.php”,”line”:91},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/dbal\/lib\/Doctrine\/DBAL\/Driver\/PDOStatement.php(59): PDOStatement->execute(NULL)”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/dbal\/lib\/Doctrine\/DBAL\/Connection.php(495): MailPoetVendor\\Doctrine\\DBAL\\Driver\\PDOStatement->execute()”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/orm\/lib\/Doctrine\/ORM\/Persisters\/Entity\/BasicEntityPersister.php(476): MailPoetVendor\\Doctrine\\DBAL\\Connection->executeQuery(‘SELECT t0.name …’, Array, Array)”,”#3 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/orm\/lib\/Do”]} 2024-04-03T01:27:58+00:00Critical Uncaught PDOException: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:59 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/dbal\/lib\/Doctrine\/DBAL\/Driver\/AbstractMySQLDriver.php”,”line”:91},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/dbal\/lib\/Doctrine\/DBAL\/Driver\/PDOStatement.php(59): PDOStatement->execute(NULL)”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/dbal\/lib\/Doctrine\/DBAL\/Connection.php(495): MailPoetVendor\\Doctrine\\DBAL\\Driver\\PDOStatement->execute()”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/orm\/lib\/Doctrine\/ORM\/Persisters\/Entity\/BasicEntityPersister.php(476): MailPoetVendor\\Doctrine\\DBAL\\Connection->executeQuery(‘SELECT t0.name …’, Array, Array)”,”#3 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/orm\/lib\/Do”]} 2024-04-03T01:27:58+00:00Critical Uncaught PDOException: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:59 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/dbal\/lib\/Doctrine\/DBAL\/Driver\/AbstractMySQLDriver.php”,”line”:91},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/dbal\/lib\/Doctrine\/DBAL\/Driver\/PDOStatement.php(59): PDOStatement->execute(NULL)”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/dbal\/lib\/Doctrine\/DBAL\/Connection.php(495): MailPoetVendor\\Doctrine\\DBAL\\Driver\\PDOStatement->execute()”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/orm\/lib\/Doctrine\/ORM\/Persisters\/Entity\/BasicEntityPersister.php(476): MailPoetVendor\\Doctrine\\DBAL\\Connection->executeQuery(‘SELECT t0.name …’, Array, Array)”,”#3 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/mailpoet\/vendor-prefixed\/doctrine\/orm\/lib\/Do”]}

    The page I need help with: https://exseedhealth.com/checkout

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello exseedhealth

    Thank you for contacting Woo support.

    I visited your website and reached the Checkout page but I did not find any delays.
    I could not go further with the payment and complete the checkout.

    Is the delay occurring after you try to complete the checkout with a payment?
    If it is, then could you confirm whether all payment methods are causing the delay?

    Would it be possible for you to record a video and show me the delay?
    You could use your phone to record, upload it to a cloud, and share a link here.

    I look forward to your response. ??

    Best regards.

    Thread Starter exseedhealth

    (@exseedhealth)

    Hi Zubair,

    I have been able to show you via a screen capture. Please see it here.
    https://youtu.be/DqKHxYohSuA

    Hopefully this is okay. Anything else you need, please let me know.

    Kind regards

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @exseedhealth, thanks for the additional details.

    Can you let us know if this happens for all your payment methods or just specific ones, and if so, which ones, and which payment gateway plugin you’re using for the one(s) affected?

    In the meantime, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report?which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs?(if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

    Thanks!
    -OP

    Thread Starter exseedhealth

    (@exseedhealth)

    Hi OP,

    thanks for your reply, here’s the requested info:

    • The issue happens with all payment methods
    • We use the Stripe plugin: WooCommerce Stripe Gateway version 8.2.0

    System report:

    ` WordPress Environment
    
    WordPress address (URL): https://www.exseedhealth.com
    Site address (URL): https://www.exseedhealth.com
    WC Version: 8.8.3
    REST API Version: ? 8.8.3
    Action Scheduler Version: ? 3.7.4
    Log Directory Writable: ?
    WP Version: 6.5.3
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_GB
    External object cache: – Server Environment
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 8.2.1
    OpenSSL/3.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.44-48-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ? Database
    
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    WC Database Prefix: nNalzLIy_
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    nNalzLIy_users: Data: 1.52MB + Index: 0.92MB + Engine InnoDB
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    nNalzLIy_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_wc_customer_lookup: Data: 1.52MB + Index: 0.55MB + Engine InnoDB
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    nNalzLIy_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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    nNalzLIy_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_wc_order_product_lookup: Data: 1.52MB + Index: 1.02MB + Engine InnoDB
    nNalzLIy_wc_order_stats: Data: 1.52MB + Index: 0.80MB + Engine InnoDB
    nNalzLIy_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    nNalzLIy_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    nNalzLIy_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_woocommerce_amazon_buyer_index: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    nNalzLIy_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    nNalzLIy_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    nNalzLIy_yoast_indexable: Data: 0.38MB + Index: 0.16MB + Engine InnoDB
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    acf-field: 21
    acf-field-group: 5
    acf-post-type: 3
    acf-taxonomy: 2
    aiosrs-schema: 5
    attachment: 1278
    aw_workflow: 3
    carts: 18648
    cfw_order_bumps: 6
    cmm4e_menu: 3
    cmm4e_menu_theme: 2
    custom_css: 2
    customize_changeset: 2
    elementor_library: 147
    exseed-partner: 5
    instagram-partners: 8
    jet-engine: 2
    jet-menu: 2
    jet-popup: 2
    language_switcher: 8
    mailpoet_page: 1
    nav_menu_item: 70
    oembed_cache: 2
    page: 76
    post: 207
    product: 46
    product_variation: 20
    revision: 578
    shop_coupon: 124
    shop_order: 8781
    shop_order_refund: 190
    shop_subscription: 445
    wcs_ruleset: 3
    webinar: 4
    wp_global_styles: 1
    wpcode: 4 Security
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ? Active Plugins (64)
    
    Gravity Perks: by Gravity Wiz – 2.2.7
    Gravity Forms: by Gravity Forms – 2.7.16
    Advanced Custom Fields: by WP Engine – 6.2.9
    Affiliate For WooCommerce: by StoreApps – 5.3.0
    Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.2
    AutomateWoo: by WooCommerce – 6.0.17
    CheckoutWC: by Objectiv – 9.0.34
    Classic Editor: by WordPress Contributors – 1.6.3
    Clearpay Gateway for WooCommerce: by Clearpay – 3.8.5
    Code Snippets: by Code Snippets Pro – 3.6.4
    Conditional Shipping for WooCommerce: by Lauri Karisola / WP Trio – 3.2.0
    Customize My Account Page For Woocommerce: by WPEverest – 0.4.8
    Dinosaur Game: by Chris David Miles – 1.0.7
    GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: by Thomas Geiger – 1.20.2
    DynamicConditions: by RTO GmbH – 1.6.2
    Elementor Pro: by Elementor.com – 3.21.2
    Elementor: by Elementor.com – 3.21.4
    GP Limit Submissions: by Gravity Wiz – 1.1.7
    Gravity Forms HubSpot Add-On: by Gravity Forms – 2.0.0
    HubSpot integration customization: by MakeWebBetter – 1.0.0
    Imagify: by Imagify – Optimize Images & Convert WebP & Avif – 2.2.2
    Intercom: by Intercom – 2.6.6
    JetEngine: by Crocoblock – 3.4.1
    JetPopup: by Crocoblock – 2.0.3.1
    JetTabs For Elementor: by Crocoblock – 2.2.2
    Klarna Order Management for WooCommerce: by klarna
    krokedil – 1.9.1
    
    Klarna Payments for WooCommerce: by klarna – 3.5.2
    HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 11.1.6
    MailPoet: by MailPoet – 4.49.1
    MWB HubSpot for WooCommerce: by MakeWebBetter – 1.5.5
    One User Avatar: by One Designs – 2.4.0
    Order Export & Order Import for WooCommerce: by WebToffee – 2.5.1
    Shipmondo for WooCommerce: by Shipmondo – 4.2.0
    Payment Plugins for PayPal WooCommerce: by Payment Plugins
    [email protected] – 1.0.47
    
    Redirection: by John Godley – 5.4.2
    Slider Revolution Polyfold Scroll Effect: by ThemePunch – 6.7.0
    Slider Revolution: by ThemePunch – 6.7.1
    Security Optimizer: by SiteGround – 1.4.13
    TranslatePress - Business: by Cozmoslabs
    Razvan Mocanu
    Madalin Ungureanu – 1.3.9
    
    TranslatePress - Multilingual: by Cozmoslabs
    Razvan Mocanu
    Madalin Ungureanu
    Cristophor Hurduban – 2.7.6
    
    User Role Editor: by Vladimir Garagulya – 4.64.2
    Cost & Reports for WooCommerce: by Consortia – 3.1.1
    WooCommerce Amazon Fulfillment: by Never Settle – 4.2
    Cart Reports for WooCommerce: by WooCommerce – 1.2.11
    WooCommerce Amazon Pay: by Amazon Pay – 2.5.1
    WooCommerce Stripe Gateway: by WooCommerce – 8.2.0
    WooCommerce Legacy REST API: by WooCommerce – 1.0.1
    WooPayments: by Automattic – 7.5.3 (update to version 7.6.0 is available)
    WooCommerce PayPal Payments: by WooCommerce – 2.7.0
    PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.8.2
    WooCommerce Price Based on Country Pro: by Oscar Gare – 3.4.9
    WooCommerce Price Based on Country: by Oscar Gare – 3.4.5
    WooCommerce Shipping & Tax: by WooCommerce – 2.5.6
    WooCommerce Smart Coupons: by StoreApps – 8.14.0
    WooCommerce Subscriptions - Custom Price String: by Prospress Inc. – 1.0.5
    WooCommerce Subscriptions: by WooCommerce – 5.0.1
    WooCommerce: by Automattic – 8.8.3
    Yoast SEO Premium: by Team Yoast – 22.6
    Yoast SEO: by Team Yoast – 22.6
    WP 2FA - Two-factor authentication for WordPress: by Melapress – 2.6.4
    WP Mail SMTP: by WP Mail SMTP – 4.0.1
    WP Rocket | Change Parameters: by WP Rocket Support Team –
    WP Rocket: by WP Media – 3.15.10
    Schema Pro: by Brainstorm Force – 2.7.14 Inactive Plugins (1)
    
    Speed Optimizer: by SiteGround – 7.5.0 Dropin Plugins ()
    
    advanced-cache.php: advanced-cache.php Settings
    
    API Enabled: ?
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ?
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: – Logging
    
    Enabled: ?
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 23 MB WC Pages
    
    Shop base: #18 - /store/
    Basket: #19 - /basket/
    Checkout: #20 - /checkout/
    My account: #21 - /my-account/
    Terms and conditions: #110200 - /data-and-privacy-policy/ Theme
    
    Name: Hello Elementor Child
    Version: 1.0.1
    Author URL: https://elementor.com/
    Child Theme: ?
    Parent Theme Name: Hello Elementor
    Parent Theme Version: 3.0.1
    Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    WooCommerce Support: ? Templates
    
    Overrides: hello-theme-child-master/woocommerce/emails/customer-processing-order.php WooPayments
    
    Version: 7.5.3
    Connected to WPCOM: Yes
    WPCOM Blog ID: 210834678
    Account ID: acct_1LsMQqC6Ak4bvO0h
    Payment Gateway: Disabled
    Test Mode: Disabled
    Enabled APMs: card,giropay,sofort
    WooPay: Not eligible
    Apple Pay / Google Pay: Enabled (product,cart,checkout)
    Fraud Protection Level: basic
    Multi-currency: Disabled
    Public Key Encryption: Disabled
    Auth and Capture: Enabled
    Documents: Enabled
    Logging: Enabled Subscriptions
    
    WCS_DEBUG: ? No
    Subscriptions Mode: ? Live
    Subscriptions Live URL: https://www.exseedhealth.com
    Subscriptions-core Library Version: 5.5.0
    Subscription Statuses: wc-active: 37
    wc-pending-cancel: 1
    wc-pending: 8
    wc-on-hold: 52
    wc-cancelled: 347
    
    WooCommerce Account Connected: ? No
    Report Cache Enabled: ? Yes
    Cache Update Failures: ? 0 failure Store Setup
    
    Country / State: United Kingdom (UK) Subscriptions by Payment Gateway
    
    Amazon Pay: wc-active: 3
    wc-cancelled: 11
    wc-on-hold: 3
    
    Klarna Payments: wc-active: 3
    wc-cancelled: 5
    wc-on-hold: 1
    wc-pending: 1
    
    other: wc-active: 20
    wc-cancelled: 123
    wc-on-hold: 28
    
    PayPal Gateway By Payment Plugins: wc-active: 3
    wc-cancelled: 1
    
    Stripe: wc-active: 8
    wc-cancelled: 145
    wc-on-hold: 13
    wc-pending: 2
    wc-pending-cancel: 1 Payment Gateway Support
    
    Stripe: products
    refunds
    tokenization
    add_payment_method
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    multiple_subscriptions
    
    Klarna Payments: products
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    multiple_subscriptions
    upsell
    refunds
    
    Amazon Pay: products
    refunds
    subscriptions
    subscription_date_changes
    subscription_suspension
    subscription_reactivation
    subscription_cancellation
    multiple_subscriptions
    subscription_payment_method_change_customer
    subscription_amount_changes
    
    Clearpay: products
    refunds
    
    PayPal Gateway By Payment Plugins: tokenization
    products
    subscriptions
    add_payment_method
    subscription_cancellation
    multiple_subscriptions
    subscription_amount_changes
    subscription_date_changes
    default_credit_card_form
    refunds
    pre-orders
    subscription_payment_method_change_admin
    subscription_reactivation
    subscription_suspension
    subscription_payment_method_change_customer
    
    WooPayments (giropay): products
    refunds
    multiple_subscriptions
    subscription_cancellation
    subscription_payment_method_change_admin
    subscription_payment_method_change_customer
    subscription_payment_method_change
    subscription_reactivation
    subscription_suspension
    subscriptions
    subscription_amount_changes
    subscription_date_changes
    tokenization
    add_payment_method
    
    WooPayments (Sofort): products
    refunds
    multiple_subscriptions
    subscription_cancellation
    subscription_payment_method_change_admin
    subscription_payment_method_change_customer
    subscription_payment_method_change
    subscription_reactivation
    subscription_suspension
    subscriptions
    subscription_amount_changes
    subscription_date_changes
    tokenization
    add_payment_method Geolocation debug info
    
    Default customer location: geolocation
    MaxMind GeoIP database: ?
    MaxMind GeoIP license: ?
    MM_COUNTRY_CODE: ?
    GEOIP_COUNTRY_CODE: ?
    HTTP_CF_IPCOUNTRY: ?
    HTTP_X_COUNTRY_CODE: ?
    HTTP_X_REAL_IP: 38.242.164.192
    HTTP_X_FORWARDED_FOR: 38.242.164.192
    REMOTE_ADDR: 38.242.164.192
    Real external IP: 38.242.164.192
    WCPBC_USE_REMOTE_ADDR: –
    Geolocation Test: ? PBC Settings
    
    Version: 3.4.5
    Base location: GB
    Base currency: GBP
    Price Based On: billing
    Shipping: ?
    Test mode: –
    Test country: –
    Load products price in background: ?
    Currency format: [symbol][price]
    Exchange rate API: floatrates
    Prices entered with tax: –
    Calculate tax based on: shipping
    Display prices in the shop: excl Zone Pricing Europe
    
    zone_id: europe
    enabled: yes
    name: Europe
    countries: AT | BE | BG | HR | CY | CZ | EE | FI | FR | DE | GR | HU | IE | IT | LV | LT | LU | MT | NL | PL | PT | RO | RS | SK | SI | ES | SE
    currency: EUR
    exchange_rate: 1.1623122145417
    auto_exchange_rate: yes
    disable_tax_adjustment: no
    order: 9999
    real_exchange_rate: 1.162312
    exchange_rate_fee: 0
    round_nearest:
    round_after_taxes: no
    currency_format:
    price_thousand_sep: ,
    price_decimal_sep: .
    price_num_decimals: 2
    trim_zeros: no
    price_charm: Zone Pricing Denmark
    
    zone_id: denmark
    enabled: yes
    name: Denmark
    countries: DK
    currency: DKK
    exchange_rate: 8.6828234282117
    auto_exchange_rate: yes
    disable_tax_adjustment: no
    order: 9999
    real_exchange_rate: 8.682823
    exchange_rate_fee: 0
    round_nearest:
    round_after_taxes: no
    currency_format:
    price_thousand_sep: ,
    price_decimal_sep: .
    price_num_decimals: 2
    trim_zeros: no
    price_charm: Zone Pricing Norway & Switzerland
    
    zone_id: norway-switzerland
    enabled: yes
    name: Norway & Switzerland
    countries: NO | CH
    currency: EUR
    exchange_rate: 1.1623122145417
    auto_exchange_rate: yes
    disable_tax_adjustment: no
    order: 9999
    real_exchange_rate: 1.162312
    exchange_rate_fee: 0
    round_nearest:
    round_after_taxes: no
    currency_format:
    price_thousand_sep: ,
    price_decimal_sep: .
    price_num_decimals: 2
    trim_zeros: no
    price_charm: Klarna Payments Request Log
    
    2023-02-08 15:26:23: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-08 15:26:22: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-08 15:26:19: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-08 15:26:18: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-08 15:26:16: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-08 15:26:16: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-07 10:04:46: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-07 10:04:45: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-07 10:04:45: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-07 10:03:15: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-07 10:03:14: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-02-07 10:03:14: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-01-30 13:13:49: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-01-30 13:13:48: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <p>2023-01-30 13:13:48: KP Create Session<br /> Response code: 401<br /> Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}<br /> Correlation ID:</p> <h3>Klarna Countries</h3> <p>Production Countries: DE GB<br /> Test Countries: No countries selected</p> <h3>WooCommerce PayPal Payments</h3> <p>Onboarded: ?<br /> Shop country code: GB<br /> WooCommerce currency supported: ?<br /> Advanced Card Processing available in country: ?<br /> Pay Later messaging available in country: ?<br /> Webhook status: –<br /> PayPal Vault enabled: –<br /> ACDC Vault enabled: –<br /> Logging enabled: –<br /> Reference Transactions: ?<br /> Used PayPal Checkout plugin: –<br /> Subscriptions Mode: PayPal Vaulting</p> <h3>Admin</h3> <p>Enabled Features: activity-panels<br /> analytics<br /> product-block-editor<br /> coupons<br /> core-profiler<br /> customize-store<br /> customer-effort-score-tracks<br /> import-products-task<br /> experimental-fashion-sample-products<br /> shipping-smart-defaults<br /> shipping-setting-tour<br /> homescreen<br /> marketing<br /> mobile-app-banner<br /> navigation<br /> onboarding<br /> onboarding-tasks<br /> product-variation-management<br /> product-virtual-downloadable<br /> product-external-affiliate<br /> product-grouped<br /> product-linked<br /> product-pre-publish-modal<br /> remote-inbox-notifications<br /> remote-free-extensions<br /> payment-gateway-suggestions<br /> shipping-label-banner<br /> subscriptions<br /> store-alerts<br /> transient-notices<br /> woo-mobile-welcome<br /> wc-pay-promotion<br /> wc-pay-welcome-page</p> <p>Disabled Features: minified-js<br /> new-product-management-experience<br /> product-custom-fields<br /> settings<br /> async-product-editor-category-field<br /> launch-your-store</p> <p>Daily Cron: ? Next scheduled: 2024-05-10 16:18:28 +01:00<br /> Options: ?<br /> Notes: 142<br /> Onboarding: completed</p> <h3>MailPoet</h3> <p>Sending Method: PHPMail<br /> Send all site's emails with: Default WordPress sending method<br /> Task Scheduler method: Action Scheduler<br /> Cron ping URL: https://www.exseedhealth.com?mailpoet_router&endpoint=cron_daemon&action=ping</p> <h3>Action Scheduler</h3> <p>Canceled: 131<br /> Oldest: 2024-04-09 12:57:22 +0100<br /> Newest: 2024-05-07 14:07:23 +0100</p> <p>Complete: 156,441<br /> Oldest: 2024-04-09 12:48:18 +0100<br /> Newest: 2024-05-10 12:47:24 +0100</p> <p>Failed: 11,023<br /> Oldest: 2022-10-29 07:37:12 +0100<br /> Newest: 2024-04-30 14:51:31 +0100</p> <p>Pending: 79<br /> Oldest: 2024-05-10 12:46:43 +0100<br /> Newest: 2024-08-09 09:20:03 +0100</p> <h3>Smart Coupons related settings</h3> <p>Number of coupons to show: 5<br /> Number of characters in auto-generated coupon code: <br /> Valid order status for auto-generating coupon: processing<br /> completed<br /> sent-to-fba<br /> part-to-fba</p> <p>Include tax in the amount of the generated gift card: <br /> Deduct credit/gift before doing tax calculations: no<br /> Gift Card discount is inclusive of tax: no<br /> Automatic deletion: no<br /> Coupon emails: yes<br /> Printing coupons: yes<br /> Sell gift cards at less price?: no<br /> Use gift card applied in first subscription order for subsequent renewals until credit reaches zero: yes<br /> Renewal orders should not generate coupons even when they include a product that issues coupons: no<br /> Allow sending of coupons to others: yes<br /> Allow schedule sending of coupons?: <br /> Combine emails: <br /> Auto generated coupon email: yes<br /> Combined auto generated coupons email: no<br /> Acknowledgement email: yes<br /> Enable taxes: no<br /> Prices entered with tax: no<br /> Rounding: no<br /> Display prices in the shop: excl<br /> Display prices during cart and checkout: excl<br /> Display tax totals: itemized<br /> Enable the use of coupon codes: yes<br /> Calculate coupon discounts sequentially: no<br /> Account endpoints > Coupons: wc-smart-coupons</p> <h3>Status report information</h3> <p>Generated at: 2024-05-10 12:47:29 +01:00<br /> `</p>

    Fatal error logs?(if any) under WooCommerce > Status > Logs.

    2024-05-07T21:11:52+00:00Critical Uncaught Error: Class ‘WooCommerce\PayPalCommerce\WcGateway\Gateway\OXXO\OXXO’ not found in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/services.php:1168 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-wc-gateway\/services.php”,”line”:1168},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(117): WooCommerce\\PayPalCommerce\\WcGateway\\WCGatewayModule::WooCommerce\\PayPalCommerce\\WcGateway\\{closure}(Object(WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer))”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(56): WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer->invokeFactory(Object(Closure))”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/CompositeContainer.php(53): WooCommerce\\PayPalCommerce\\Vendor\\Dhi”]} 2024-05-07T21:11:52+00:00Critical Uncaught Error: Class ‘WooCommerce\PayPalCommerce\Applepay\Helper\ApmApplies’ not found in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-applepay/services.php:34 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-applepay\/services.php”,”line”:34},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(117): WooCommerce\\PayPalCommerce\\Applepay\\ApplepayModule::WooCommerce\\PayPalCommerce\\Applepay\\{closure}(Object(WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer))”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(56): WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer->invokeFactory(Object(Closure))”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-applepay\/services.php(28): WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingCo”]} 2024-05-07T21:11:52+00:00Critical Uncaught Error: Class ‘WooCommerce\PayPalCommerce\Applepay\Helper\ApmApplies’ not found in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-applepay/services.php:34 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-applepay\/services.php”,”line”:34},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(117): WooCommerce\\PayPalCommerce\\Applepay\\ApplepayModule::WooCommerce\\PayPalCommerce\\Applepay\\{closure}(Object(WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer))”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(56): WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer->invokeFactory(Object(Closure))”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-applepay\/services.php(28): WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingCo”]} 2024-05-07T21:11:52+00:00Critical Uncaught Error: Class ‘WooCommerce\PayPalCommerce\Applepay\Assets\PropertiesDictionary’ not found in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-applepay/src/ApplepayModule.php:111 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-applepay\/src\/ApplepayModule.php”,”line”:111},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/class-wp-hook.php(324): WooCommerce\\PayPalCommerce\\Applepay\\ApplepayModule->WooCommerce\\PayPalCommerce\\Applepay\\{closure}(0, ‘wp_rest’)”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/plugin.php(205): WP_Hook->apply_filters(0, Array)”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/pluggable.php(2381): apply_filters(‘nonce_user_logg…’, 0, ‘wp_rest’)”,”#3 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/script-loader.php(823): wp_create_nonce(‘wp_rest’)”,”#4 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/class-wp-hook.php(324): wp_default_scripts(Object(WP_Scripts))”,”#5 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/class-wp-hook.php”]} 2024-05-07T21:11:52+00:00Critical Uncaught Error: Class ‘WooCommerce\PayPalCommerce\Applepay\Assets\PropertiesDictionary’ not found in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-applepay/src/ApplepayModule.php:111 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-applepay\/src\/ApplepayModule.php”,”line”:111},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/class-wp-hook.php(324): WooCommerce\\PayPalCommerce\\Applepay\\ApplepayModule->WooCommerce\\PayPalCommerce\\Applepay\\{closure}(0, ‘wp_rest’)”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/plugin.php(205): WP_Hook->apply_filters(0, Array)”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/pluggable.php(2381): apply_filters(‘nonce_user_logg…’, 0, ‘wp_rest’)”,”#3 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/script-loader.php(823): wp_create_nonce(‘wp_rest’)”,”#4 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/class-wp-hook.php(324): wp_default_scripts(Object(WP_Scripts))”,”#5 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/class-wp-hook.php”]} 2024-05-07T21:11:52+00:00Critical Uncaught Error: Class ‘WooCommerce\PayPalCommerce\Blocks\PayPalPaymentMethod’ not found in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-blocks/services.php:29 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-blocks\/services.php”,”line”:29},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(117): WooCommerce\\PayPalCommerce\\Blocks\\BlocksModule::WooCommerce\\PayPalCommerce\\Blocks\\{closure}(Object(WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer))”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(56): WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer->invokeFactory(Object(Closure))”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/CompositeContainer.php(53): WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\Dele”]} 2024-05-07T21:11:52+00:00Critical Uncaught Error: Class ‘WooCommerce\PayPalCommerce\WcGateway\Checkout\DisableGateways’ not found in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-wc-gateway/services.php:166 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-wc-gateway\/services.php”,”line”:166},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(117): WooCommerce\\PayPalCommerce\\WcGateway\\WCGatewayModule::WooCommerce\\PayPalCommerce\\WcGateway\\{closure}(Object(WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer))”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(56): WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer->invokeFactory(Object(Closure))”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/CompositeContainer.php(53): WooCommerce\\PayPalCommerce\\Vend”]} 2024-05-07T21:11:52+00:00Critical Uncaught Error: Class ‘WooCommerce\PayPalCommerce\Applepay\Helper\ApmApplies’ not found in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-applepay/services.php:34 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-applepay\/services.php”,”line”:34},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(117): WooCommerce\\PayPalCommerce\\Applepay\\ApplepayModule::WooCommerce\\PayPalCommerce\\Applepay\\{closure}(Object(WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer))”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(56): WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer->invokeFactory(Object(Closure))”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-applepay\/services.php(28): WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingCo”]} 2024-05-07T21:11:52+00:00Critical Uncaught Error: Class ‘WooCommerce\PayPalCommerce\Compat\PPEC\DeactivateNote’ not found in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-compat/src/CompatModule.php:87 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-compat\/src\/CompatModule.php”,”line”:87},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/class-wp-hook.php(324): WooCommerce\\PayPalCommerce\\Compat\\CompatModule->WooCommerce\\PayPalCommerce\\Compat\\{closure}(”)”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/plugin.php(517): WP_Hook->do_action(Array)”,”#3 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce\/includes\/class-woocommerce.php(812): do_action(‘woocommerce_ini…’)”,”#4 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/class-wp-hook.php(324): WooCommerce->init(”)”,”#5 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/class-wp-hook.php(348): WP_Hook->apply_filters”]} 2024-05-07T21:11:52+00:00Critical Uncaught TypeError: dirname() expects parameter 1 to be string, bool given in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-paylater-block/services.php:23 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-paylater-block\/services.php”,”line”:23},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-paylater-block\/services.php(23): dirname(false, 3)”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(117): WooCommerce\\PayPalCommerce\\PayLaterBlock\\PayLaterBlockModule::WooCommerce\\PayPalCommerce\\PayLaterBlock\\{closure}(Object(WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer))”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(56): WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer->invokeFactory(Object(Closure))”,”#3 \/home\/customer\/www\/exseedh”]} 2024-05-07T21:11:52+00:00Critical Uncaught TypeError: dirname() expects parameter 1 to be string, bool given in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-paylater-block/services.php:23 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-paylater-block\/services.php”,”line”:23},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-paylater-block\/services.php(23): dirname(false, 3)”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(117): WooCommerce\\PayPalCommerce\\PayLaterBlock\\PayLaterBlockModule::WooCommerce\\PayPalCommerce\\PayLaterBlock\\{closure}(Object(WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer))”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(56): WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer->invokeFactory(Object(Closure))”,”#3 \/home\/customer\/www\/exseedh”]} 2024-05-07T21:11:52+00:00Critical Uncaught TypeError: dirname() expects parameter 1 to be string, bool given in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-paylater-block/services.php:23 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-paylater-block\/services.php”,”line”:23},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-paylater-block\/services.php(23): dirname(false, 3)”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(117): WooCommerce\\PayPalCommerce\\PayLaterBlock\\PayLaterBlockModule::WooCommerce\\PayPalCommerce\\PayLaterBlock\\{closure}(Object(WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer))”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(56): WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer->invokeFactory(Object(Closure))”,”#3 \/home\/customer\/www\/exseedh”]} 2024-05-07T21:11:52+00:00Critical Uncaught TypeError: dirname() expects parameter 1 to be string, bool given in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-paylater-block/services.php:23 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-paylater-block\/services.php”,”line”:23},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-paylater-block\/services.php(23): dirname(false, 3)”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(117): WooCommerce\\PayPalCommerce\\PayLaterBlock\\PayLaterBlockModule::WooCommerce\\PayPalCommerce\\PayLaterBlock\\{closure}(Object(WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer))”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(56): WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer->invokeFactory(Object(Closure))”,”#3 \/home\/customer\/www\/exseedh”]} 2024-05-07T21:11:52+00:00Critical Uncaught TypeError: dirname() expects parameter 1 to be string, bool given in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-paylater-block/services.php:23 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-paylater-block\/services.php”,”line”:23},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-paylater-block\/services.php(23): dirname(false, 3)”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(117): WooCommerce\\PayPalCommerce\\PayLaterBlock\\PayLaterBlockModule::WooCommerce\\PayPalCommerce\\PayLaterBlock\\{closure}(Object(WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer))”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/lib\/packages\/Dhii\/Container\/DelegatingContainer.php(56): WooCommerce\\PayPalCommerce\\Vendor\\Dhii\\Container\\DelegatingContainer->invokeFactory(Object(Closure))”,”#3 \/home\/customer\/www\/exseedh”]} 2024-05-07T21:11:53+00:00Critical Uncaught Error: Class ‘WooCommerce\PayPalCommerce\Applepay\Assets\PropertiesDictionary’ not found in /home/customer/www/exseedhealth.com/public_html/wp-content/plugins/woocommerce-paypal-payments/modules/ppcp-applepay/src/ApplepayModule.php:111 CONTEXT: {“error”:{“type”:1,”file”:”\/home\/customer\/www\/exseedhealth.com\/public_html\/wp-content\/plugins\/woocommerce-paypal-payments\/modules\/ppcp-applepay\/src\/ApplepayModule.php”,”line”:111},”backtrace”:[“”,”#0 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/class-wp-hook.php(324): WooCommerce\\PayPalCommerce\\Applepay\\ApplepayModule->WooCommerce\\PayPalCommerce\\Applepay\\{closure}(0, ‘wp_rest’)”,”#1 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/plugin.php(205): WP_Hook->apply_filters(0, Array)”,”#2 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/pluggable.php(2381): apply_filters(‘nonce_user_logg…’, 0, ‘wp_rest’)”,”#3 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/script-loader.php(823): wp_create_nonce(‘wp_rest’)”,”#4 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/class-wp-hook.php(324): wp_default_scripts(Object(WP_Scripts))”,”#5 \/home\/customer\/www\/exseedhealth.com\/public_html\/wp-includes\/class-wp-hook.php”]}

    Thanks for your help!

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi there @exseedhealth,

    Thanks for sharing further details on this.

    Looking at the shared error logs, it looks like the WooCommerce PayPal Payments is having some issues, are you able to uninstall the plugin and reinstall it to check if the issue persists?

    If the issue persists, please try running a conflict test leaving only WooCommerce and your payment plugins as the only active plugins, then test the checkout if it leads to any delays. You may find more details on running a conflict test from this guide.

    Please be sure to make a full site back-up before running a conflict test.

    Let us know how this goes.

    Thread Starter exseedhealth

    (@exseedhealth)

    Hi,

    We have disabled the plugin due to another issue. We are finding the original issue still persisting in a 14 second delay to process the payment. I don’t believe this is the issue as it seems that the issue is also present on other payment gateways.

    Thank you for your help so far.

    Kind regards, ExSeed

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hello @exseedhealth,

    Thanks for getting back to us with further details on this.

    Please note that the delay could be due to a variety of factors. It might be related to your server’s response time, network latency, or the payment gateway itself. It’s also possible that other plugins or your theme may be causing a conflict.

    To isolate the issue, we suggest you conduct a conflict test. Disable all other plugins except WooCommerce and your payment plugin of choice, then switch to a default theme like Storefront. If the delay disappears, enable each plugin one by one to identify the culprit.

    Let us know if this is helpful.

    Hi there ?? We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 8 replies - 1 through 8 (of 8 total)
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