MPG plugin compatible with PHP 8.3?

  • Resolved orpheus55

    (@orpheus55)


    6 months, 3 weeks ago

    Hi; after updating to PHP 8.3, the page mentioned above (which is an MPG page) gave me a critical error while the rest of the website did function. So, might it be the case that the plug-in is not compatible with the latest versions of PHP? The help desk of my ISP then rolled back to previous PHP versions, but had to go back as far as 7.4 until it worked.

    So do you think this is a problem of the plugin? If so, will it be fixed?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support AndreeaR

    (@andreearadacina21)

    Hi @orpheus55,

    Thank you for using MPG!

    There are no reported compatibility issues between the latest PHP version and MPG. We encourage our users to upgrade to the latest versions of both.

    If the error persists, can you please share some screenshots?

    Thread Starter orpheus55

    (@orpheus55)

    The remarkable thing was that after updating php only the page running MPG did not work. On trying to load this specific page, the error message was “There has been a critical error on this website.” without further explanation. The other pages displayed properly. So I thought it must have something to do with the plugin. But I am not expert enough to dive deeper into the problem. Thanks anyway.

    Plugin Support AndreeaR

    (@andreearadacina21)

    Hi @orpheus55,

    Thank you for sharing more details!

    This issue might be occurring due to a plugin conflict. So please deactivate all plugins and check if it resolves your issue and after that try activating the plugins one by one to find problematic plugin. Then replace it with an alternate plugin.

    To do it safely without losing any of your work, please take the following steps:

    • Install and activate the Health Check plugin.
    • Enable?the TroubleShoot?mode.
    • Enable the?MPG??plugin and open the page.
    • Does it resolve the issue? If yes, then there is some plugin conflict or configuration error that you can check by enabling theme/plugins one by one in the troubleshooting mode.

    Health Check allows troubleshooting without losing the current setup. The changes are done only temporarily until you turn off the troubleshooting mode. However, it is recommended to keep a backup.?

    Let us know if this solved your issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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