2fa lockout using wordfence

  • Resolved lcolvin

    (@lcolvin)


    10 months, 2 weeks ago

    Hey all, I was setting up wordfence with one of my organizations sites and after enabling 2fa I can no longer sign in. From what I can tell it is due to wordfence not playing nice with microsoft sso on the site. How can I regain access if I dont have access to the backend to rename the plugin folder. Thanks in advance.

    • This topic was modified 10 months, 2 weeks ago by lcolvin.
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  • Plugin Support wfmark

    (@wfmark)

    Hi @lcolvin, Thank you for reaching out.

    The only other workaround is if you have added your site to Wordfence Central. You can add your public-facing IP address to the Allowlisted IP addresses that bypass 2FA under the the Login Security options.

    You can also have another admin user disable 2FA on your account for you.

    If none of the above options work,  you will need to use FTP/SFTP — or any file manager your web host provides via their administration panel to disable Wordfence manually.Let me know if you need any further assistance.

    Thanks,

    Mark.

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