Errors log

Hi @alexliii

I hope you’re well today and thank you for contacting us!

Are you using Elementor on site and – just to make sure – are both Elementor and Broken Link Checker up to date?

Also, would you please go to “Tools -> Site Health” page in your site’s back-end, switch to “Info” tab, hit the “Copy site info to clipboard” button there and post that info in response here?

Kind regards,
Adam

Yes, we use Elementor, and I also note that the image of products on Custom Created page by Elementor will show as 404.

and I just updated Elementor to the lastest version, and here is site info, and please let me know what I should do:

### wp-core ###

version: 6.5.2

site_language: en_US

user_language: en_US

timezone: -08:00

permalink: /%postname%/

https_status: true

multisite: true

user_registration: false

blog_public: 1

default_comment_status: open

environment_type: production

site_id: 1

site_count: 1

network_count: 1

user_count: 2010

dotorg_communication: true

### wp-active-theme ###

name: Savoy Child (savoy-child)

version: 1.0

author: NordicMade

author_website: https://www.nordicmade.com

parent_theme: Savoy (savoy)

theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, editor-styles, align-wide, editor-style, title-tag, automatic-feed-links, woocommerce, wc-product-gallery-slider, wc-product-gallery-lightbox, widgets, menus

theme_path: /var/www/oursite.com/htdocs/wp-content/themes/savoy-child

auto_update: Disabled

### wp-parent-theme ###

name: Savoy (savoy)

version: 2.9.3

author: NordicMade

author_website: https://www.nordicmade.com

theme_path: /var/www/oursite.com/htdocs/wp-content/themes/savoy

auto_update: Disabled

### wp-themes-inactive (3) ###

Shoptimizer: version: 2.7.1, author: CommerceGurus, Auto-updates disabled

Storefront: version: 4.5.5, author: Automattic, Auto-updates disabled

Twenty Twenty-Four: version: 1.1, author: the WordPress team, Auto-updates disabled

### wp-mu-plugins (1) ###

Health Check Troubleshooting Mode: author: (undefined), version: 1.9.1

### wp-plugins-active (37) ###

Autoptimize: version: 3.1.11, author: Frank Goossens (futtta), Auto-updates disabled

Auto Tag Creator: version: 1.0.2, author: Ecreate Infotech, Auto-updates disabled

Broken Link Checker: version: 2.2.4, author: WPMU DEV, Auto-updates disabled

Classic Editor: version: 1.6.3, author: WordPress Contributors, Auto-updates disabled

Code Snippets: version: 3.6.4, author: Code Snippets Pro, Auto-updates disabled

CTX Feed Pro: version: 7.3.15, author: WebAppick Author, Auto-updates disabled

Easy Table of Contents: version: 2.0.65, author: Magazine3, Auto-updates disabled

Elementor: version: 3.21.3, author: Elementor.com, Auto-updates disabled

Elementor Pro: version: 3.21.1, author: Elementor.com, Auto-updates disabled

Forminator: version: 1.29.3, author: WPMU DEV, Auto-updates disabled

GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: version: 1.20.2, author: Thomas Geiger, Auto-updates disabled

GTranslate: version: 3.0.6, author: Translate AI Multilingual Solutions, Auto-updates disabled

Instant Indexing: version: 1.1.18, author: Rank Math, Auto-updates disabled

Media File Renamer: Rename Files (Manual, Auto, AI) (Pro): version: 5.8.3, author: Jordy Meow (latest version: 5.9.1), Auto-updates disabled

Nginx Helper: version: 2.2.1, author: rtCamp (latest version: 2.2.5), Auto-updates disabled

Product Size Chart for WooCommerce: version: 1.2.0, author: VillaTheme, Auto-updates disabled

Rank Math SEO PRO: version: 3.0.60, author: Rank Math, Auto-updates disabled

Rank Math SEO with AI Best SEO Tools: version: 1.0.217, author: Rank Math, Auto-updates disabled

Savoy Theme - Content Elements: version: 1.6.7, author: NordicMade, Auto-updates disabled

Savoy Theme - Settings Panel: version: 1.2.3, author: NordicMade, Auto-updates disabled

Ship Estimate for WooCommerce: version: 2.0.9, author: RLDD, Auto-updates disabled

Tumult Hype Animations: author: (undefined), version: 1.9.13, Auto-updates disabled

Variation Swatches for WooCommerce: version: 2.0.31, author: Emran Ahmed, Auto-updates disabled

Variation Swatches for WooCommerce - Pro: version: 2.0.31, author: Emran Ahmed, Auto-updates disabled

WooCommerce: version: 8.8.2, author: Automattic, Auto-updates disabled

WooCommerce Coupon Box Premium: version: 2.1.1, author: VillaTheme, Auto-updates enabled

WooCommerce Email Template Customizer Premium: version: 1.2.4, author: VillaTheme, Auto-updates disabled

WooCommerce Free Shipping Bar Premium: version: 1.2.3, author: VillaTheme, Auto-updates disabled

WooCommerce Orders Tracking Premium: version: 1.1.10, author: VillaTheme, Auto-updates disabled

WooCommerce PayPal Payments: version: 2.6.1, author: WooCommerce, Auto-updates disabled

WooCommerce Photo Reviews Premium: version: 1.3.11, author: VillaTheme (latest version: 1.3.12), Auto-updates disabled

WooCommerce Support Ticket System: version: 17.1, author: Lagudi Domenico, Auto-updates disabled

Wordfence Security: version: 7.11.5, author: Wordfence, Auto-updates disabled

WPCode Lite: version: 2.1.11, author: WPCode, Auto-updates disabled

WPC Product Tabs for WooCommerce: version: 4.1.0, author: WPClever, Auto-updates disabled

WP Mail SMTP Pro: version: 3.11.1, author: WP Mail SMTP, Auto-updates disabled

WP Offload Media: version: 3.2.5, author: Delicious Brains, Auto-updates disabled

### code-snippets (12) ###

snippet-6: name: Add MPN only for parent products, scope: front-end, modified: 2023-01-03 14:25:51

snippet-7: name: Edit More variations in one page, scope: admin, modified: 2022-11-07 16:08:36

snippet-42: name: Credit card Icons for both Paypal and Standard Card Button, scope: global, modified: 2024-04-25 02:45:48

snippet-43: name: WP Offload Media support Webp, scope: admin, modified: 2023-02-07 11:20:28

snippet-54: name: Fix “Either ‘name’ or ‘item.name’? for Rankmath, scope: front-end, modified: 2023-04-07 05:32:59

snippet-55: name: Fix Rankmath Unnamed item, scope: front-end, modified: 2023-04-09 15:07:30

snippet-56: name: Rankmath No Index Variation/paginate/Filter Queries, scope: global, modified: 2023-04-23 06:32:04

snippet-57: name: WordPress Disable RSS Feed, scope: global, modified: 2023-04-17 17:28:52

snippet-61: name: Rankmath sitemap, scope: global, modified: 2023-11-20 00:12:10

snippet-63: name: remove Dokan Seller info tab on product page, scope: front-end, modified: 2024-04-22 02:24:15

snippet-82: name: Rankmath Set variations not be indexed, scope: front-end, modified: 2024-04-01 14:31:32

snippet-83: name: Rankmath fix Missing field “description”, scope: front-end, modified: 2024-04-21 08:40:32

### wp-media ###

image_editor: WP_Image_Editor_Imagick

imagick_module_version: 1691

imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org

imagick_version: 3.7.0

file_uploads: 1

post_max_size: 100M

upload_max_filesize: 100M

max_effective_size: 100 MB

max_file_uploads: 20

imagick_limits:?

imagick::RESOURCETYPE_AREA: 122 MB

imagick::RESOURCETYPE_DISK: 1073741824

imagick::RESOURCETYPE_FILE: 768

imagick::RESOURCETYPE_MAP: 512 MB

imagick::RESOURCETYPE_MEMORY: 256 MB

imagick::RESOURCETYPE_THREAD: 1

imagick::RESOURCETYPE_TIME: 9.2233720368548E+18

imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMV, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV

gd_version: 2.3.3

gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM

ghostscript_version: 9.55.0

### wp-server ###

server_architecture: Linux 5.15.0-105-generic x86_64

httpd_software: nginx/1.24.0

php_version: 8.1.28 64bit

php_sapi: fpm-fcgi

max_input_variables: 20000

time_limit: 9999999

memory_limit: 1024M

admin_memory_limit: 2048M

max_input_time: 300

upload_max_filesize: 100M

php_post_max_size: 100M

curl_version: 7.81.0 OpenSSL/3.0.2

suhosin: false

imagick_availability: true

pretty_permalinks: true

current: 2024-04-29T09:43:11+00:00

utc-time: Monday, 29-Apr-24 09:43:11 UTC

server-time: 2024-04-29T01:42:50-08:00

### wp-database ###

extension: mysqli

server_version: 10.6.17-MariaDB-1:10.6.17+maria~ubu2204-log

client_version: mysqlnd 8.1.28

max_allowed_packet: 536870912

max_connections: 1000

### wp-constants ###

WP_HOME: undefined

WP_SITEURL: undefined

WP_CONTENT_DIR: /var/www/oursite.com/htdocs/wp-content

WP_PLUGIN_DIR: /var/www/oursite.com/htdocs/wp-content/plugins

WP_MEMORY_LIMIT: 1024M

WP_MAX_MEMORY_LIMIT: 2048M

WP_DEBUG: false

WP_DEBUG_DISPLAY: true

WP_DEBUG_LOG: false

SCRIPT_DEBUG: false

WP_CACHE: false

CONCATENATE_SCRIPTS: false

COMPRESS_SCRIPTS: undefined

COMPRESS_CSS: undefined

WP_ENVIRONMENT_TYPE: Undefined

WP_DEVELOPMENT_MODE: undefined

DB_CHARSET: utf8

DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable

wp-content: writable

uploads: writable

plugins: writable

themes: writable

mu-plugins: writable

0: Writable

### redux-framework ###

version: 4.3.7.3

installation: in_plugin

data directory: /var/www/oursite.com/htdocs/wp-content/plugins/nm-theme-settings/includes/options/redux-core/

browser:?

Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36

Browser: Chrome

Version: 124.0.0.0

Platform: Apple

### redux-instance-nm_theme_options ###

opt_name: nm_theme_options

global_variable: nm_theme_options

dev_mode: false

ajax_save: true

page_slug: SavoyChild

page_permissions: manage_options

menu_type: menu

page_parent: themes.php

compiler: true

output: true

output_tag: true

templates_path: undefined

extensions:?

Customizer: 4.0.0

Import Export: 4.0.0

Metaboxes: 4.0.0

Options Object: 4.0.0

Repeater: 4.3.7

Search: 3.4.5

Shortcodes: 4.3.5

### wp_mail_smtp ###

version: 3.11.1

license_key_type: pro

debug: No debug notices found.

lite_install_date: Jan 30, 2022 @ 2:19am

pro_install_date: Jan 30, 2022 @ 4:30am

email_log_entries: 12847

Hi @alexliii

Thank you for response and additional information.

Site Info looks rather healthy/fine to me so that’s a good start. I tried to replicate that issue on one of my tests sites with “Local” engine of Broken Link Checker and latest Elementor but to no luck so far so I’m still not sure when it happens.

Just to get a better picture: these warnings are showing up in log just “out of the blue” or did you manage some kind of a “pattern”? For example – they only happen if you try to “edit” or “unlik” reported links directly in Broken Link Checker or when you force re-check of all URLs?

The URL list in Broken Link checker – is it showing most/all of the links on site as broken or just some/none?

Also, as you wrote: “and I also note that the image of products on Custom Created page by Elementor will show as 404” – do you mean that those images are actually 404 and don’t load on site or that they are reported by Broken Link Checker as 404 while they do show on site (front-end) just fine?

Kind regards,
Adam

Hi @alexliii,

As we haven’t received any updates from you lately, I’ll proceed to mark this thread as resolved. However, if you have any further questions or require additional assistance, please don’t hesitate to reach out to us anytime!

Kind Regards,
Nebu John