MY form on my WP bluehost website wont send to where its set to

  • Resolved dprice5762

    (@dprice5762)


    7 months ago

    Here are my settings under form…settings…notification

    Here are the settings I currently have on my form
    dashboard…settings….notifications….but it just wont send to
    [email protected]
    Send To Email AddressShow Smart Tags
    [email protected]
    Email Subject LineShow Smart Tags
    Contact Form
    From NameShow Smart Tags
    {field_id=”0″}
    From EmailShow Smart Tags
    [email protected]
    Reply-ToShow Smart Tags
    {field_id=”1″}
    Email MessageShow Smart Tags
    {all_fields}
    To display all form fields, use the {all_fields} Smart Tag.

    I can send and receive emails from all 5 emails bluehost allows but the form will not send to [email protected] when a customer hits submit

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support David

    (@dpinson)

    Hi there @dprice5762,

    Thanks for reaching out.

    When you try to send an email To the admin@ address, does it arrive in any of your inboxes?

    If not, which mailer are you using with WP Mail SMTP? You may need to check with the mailer to see if they are suppressing the email address. Some mailers, such as SendLayer and Brevo, will provide a log of emails sent. You can use the log to check to see if those emails have successfully been sent from their servers or if they failed for some reason.

    I hope that helps! Have a great day!

Viewing 1 replies (of 1 total)
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