Repeat payment

That’s usually caused by a bad theme, bad server/hosting and numerous other things. We really don’t have enough information here to go on. If you still need assistance I would grab a systems report and lay it down here for us to review. Feel free to remove the site url

Goto WooCommerce > Status > Get Systems Report and paste that here inside a code block.

I would also run some conflict testing

Hi @leisfre,

As I understand you’re having a glitch with the system having duplicated orders, and moreover duplicated payments. This is unusual and it may mean something is interfering with your site.

As a first step, we’d need to know which payment gateway you’re using and if it’s correctly set up. Additionally, does this issue happen for all the orders or just sporadically, and if so, have you been able to determine anything in common between the orders that present this issue? (same products, payment method, shipping zone, etc).

In the meantime, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

• System Status Report?which you can find via WooCommerce > Status > Get system report > Copy for support.
• Fatal error logs?(if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Once we have more information, we’ll be able to assist you further.

Thanks!

Hi there ?? ,

We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

All the best,
Omar