Cart & Checkout Functionality Breaking with WP Bakery
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Hello,
I’m facing a functionality issue with my website, only when I enable WP Bakery. To check this, I first deactivated all plugins except Masterstudy and re-enabled all plugins one by one. Right after I enabled WP Bakery, the Cart and Checkout functionality broke completely.
In my case breaking of functionality is the following:
1. Unable to add coupons
2. Unable to update quantity
3. Changing country does not update WooCommerce shipping methods I have setup
4. Unable to remove products from cartAll basic and essential functionality of the Cart and Checkout pages are fully broken. Please advise on what to do here.
The page I need help with: [log in to see the link]
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` ### WordPress Environment ### WordPress address (URL): https://test.beatworx.in Site address (URL): https://test.beatworx.in WC Version: 8.8.2 REST API Version: ? 8.8.2 Action Scheduler Version: ? 3.7.4 Log Directory Writable: ? WP Version: 6.5.2 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.33 PHP Post Max Size: 516 MB PHP Time Limit: 60 PHP Max Input Vars: 1000 cURL Version: 8.7.1 OpenSSL/1.1.1w SUHOSIN Installed: – MySQL Version: 5.7.23-23 Max Upload Size: 512 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? 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Hide errors from visitors: ? ### Active Plugins (28) ### AddToAny Share Buttons: by AddToAny – 1.8.10 Breadcrumb NavXT: by John Havlik – 7.3.0 BuddyPress: by The BuddyPress Community – 12.4.0 Contact Form 7: by Takayuki Miyoshi – 5.9.3 Duplicator: by Duplicator – 1.5.9 Elementor: by Elementor.com – 3.21.2 eRoom - Zoom Meetings & Webinars: by StylemixThemes – 1.4.19 Elementor Header & Footer Builder: by Brainstorm Force Nikhil Chavan – 1.6.28 WPCode Lite: by WPCode – 2.1.11 Jetpack: by Automattic – 13.3.1 WPBakery Page Builder: by Michael M - WPBakery.com – 7.6 Masterstudy Elementor Widgets: by Stylemix – 1.2.2 MasterStudy LMS – Online Courses, eLearning PRO: by StylemixThemes – 4.4.6 MasterStudy LMS WordPress Plugin – for Online Courses and Education: by StylemixThemes – 3.3.8 Nextend Social Login: by Nextendweb – 3.1.13 Slider Revolution: by ThemePunch – 6.6.20 GDPR Compliance & Cookie Consent: by StylemixThemes – 1.5 STM Configurations: by StylemixThemes – 4.6.12 1 Razorpay: Signup for FREE PG: by Team Razorpay – 4.6.2 WooCommerce Stripe Gateway: by WooCommerce – 8.2.0 WooCommerce PayPal Payments: by WooCommerce – 2.6.1 WooCommerce Shipping & Tax: by WooCommerce – 2.5.4 WooCommerce: by Automattic – 8.8.2 WP File Manager: by mndpsingh287 – 7.2.6 WP Google Search: by WebshopLogic – 1.1.0 WP Mail SMTP: by WP Mail SMTP – 4.0.1 Zoho Campaigns: by Zoho Campaigns – 2.0.8 Zoho Flow: by Zoho Flow – 2.4.0 ### Inactive Plugins (8) ### CookieYes | GDPR Cookie Consent: by CookieYes – 3.2.2 Envato Market: by Envato – 2.0.11 LiteSpeed Cache: by LiteSpeed Technologies – 6.2 Paid Memberships Pro: by Paid Memberships Pro – 3.0.3 Visual Composer: by visualcomposer.com – 45.8.0 WooCommerce.com Update Manager: by Automattic – 1.0.2 WPForms Lite: by WPForms – 1.8.8.2 WP Migrate Lite: by WP Engine – 2.6.10 ### Settings ### API Enabled: – Force SSL: – Currency: INR (?) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) stm_lms_product (stm_lms_product) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ? Enforce Approved Product Download Directories: – HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – ### Logging ### Enabled: ? Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 days Level threshold: – Log directory size: 193 KB ### WC Pages ### Shop base: #8 - /shop/ Cart: #9 - /cart/ Checkout: #10 - /checkout/ My account: ? Page does not contain the [woocommerce_my_account] shortcode. Terms and conditions: #8407 - /terms-conditions/ ### Theme ### Name: masterstudy Child Theme (BW) Version: 1.0.0 Author URL: Child Theme: ? Parent Theme Name: MasterStudy Parent Theme Version: 4.8.47 Parent Theme Author URL: https://stylemixthemes.com/ WooCommerce Support: ? ### Templates ### Overrides: masterstudy/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0 masterstudy/woocommerce/cart/cart-shipping.php masterstudy-child/woocommerce/cart/cart-totals.php masterstudy-child/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 7.9.0 masterstudy/woocommerce/cart/mini-cart.php masterstudy-child/woocommerce/cart/shipping-calculator.php version 4.0.0 is out of date. The core version is 7.0.1 masterstudy/woocommerce/checkout/form-billing.php masterstudy-child/woocommerce/checkout/form-checkout.php masterstudy-child/woocommerce/checkout/form-coupon.php masterstudy/woocommerce/checkout/form-pay.php masterstudy-child/woocommerce/checkout/form-shipping.php masterstudy-child/woocommerce/checkout/payment-method.php masterstudy-child/woocommerce/checkout/payment.php version 3.5.3 is out of date. The core version is 8.1.0 masterstudy/woocommerce/checkout/review-order.php masterstudy/woocommerce/checkout/thankyou.php masterstudy/woocommerce/content-product.php masterstudy-child/woocommerce/content-single-product.php masterstudy/woocommerce/global/breadcrumb.php masterstudy-child/woocommerce/global/form-login.php version 3.6.0 is out of date. The core version is 7.0.1 masterstudy/woocommerce/global/quantity-input.php masterstudy/woocommerce/global/wrapper-end.php masterstudy/woocommerce/global/wrapper-start.php masterstudy/woocommerce/loop/loop-start.php masterstudy/woocommerce/loop/orderby.php masterstudy-child/woocommerce/loop/pagination.php masterstudy-child/woocommerce/myaccount/dashboard.php masterstudy-child/woocommerce/myaccount/downloads.php version 3.2.0 is out of date. The core version is 7.8.0 masterstudy-child/woocommerce/myaccount/form-edit-account.php version 3.5.0 is out of date. The core version is 8.7.0 masterstudy-child/woocommerce/myaccount/form-edit-address.php version 3.6.0 is out of date. The core version is 7.0.1 masterstudy-child/woocommerce/myaccount/form-login.php version 4.1.0 is out of date. The core version is 7.0.1 masterstudy-child/woocommerce/myaccount/form-lost-password.php version 3.5.2 is out of date. The core version is 7.0.1 masterstudy-child/woocommerce/myaccount/form-reset-password.php version 3.5.5 is out of date. The core version is 7.0.1 masterstudy-child/woocommerce/myaccount/lost-password-confirmation.php masterstudy-child/woocommerce/myaccount/my-account.php masterstudy-child/woocommerce/myaccount/my-address.php version 2.6.0 is out of date. The core version is 8.7.0 masterstudy/woocommerce/myaccount/my-downloads.php masterstudy/woocommerce/myaccount/my-orders.php masterstudy-child/woocommerce/myaccount/navigation.php masterstudy-child/woocommerce/myaccount/orders.php version 3.7.0 is out of date. The core version is 8.5.0 masterstudy-child/woocommerce/myaccount/payment-methods.php version 2.6.0 is out of date. The core version is 7.8.0 masterstudy-child/woocommerce/notices/error.php version 3.9.0 is out of date. The core version is 8.6.0 masterstudy-child/woocommerce/notices/notice.php version 3.9.0 is out of date. The core version is 8.6.0 masterstudy-child/woocommerce/notices/success.php version 3.9.0 is out of date. The core version is 8.6.0 masterstudy-child/woocommerce/order/order-details-customer.php version 3.4.4 is out of date. The core version is 8.7.0 masterstudy-child/woocommerce/order/order-details.php version 4.6.0 is out of date. The core version is 8.5.0 masterstudy/woocommerce/order/tracking.php masterstudy/woocommerce/product-searchform.php masterstudy/woocommerce/single-product/add-to-cart/simple.php masterstudy-child/woocommerce/single-product/price.php masterstudy/woocommerce/single-product/product-image.php masterstudy/woocommerce/single-product/rating.php masterstudy/woocommerce/single-product/related.php masterstudy/woocommerce/single-product/review.php masterstudy/woocommerce/single-product/title.php masterstudy/woocommerce/single-product/up-sells.php masterstudy/woocommerce/single-product-reviews.php masterstudy/woocommerce/single-product.php masterstudy/woocommerce/content-product_cat.php Outdated Templates: ? Learn how to update ### WooCommerce PayPal Payments ### Onboarded: ? Shop country code: IN WooCommerce currency supported: – Advanced Card Processing available in country: – Pay Later messaging available in country: – Webhook status: – PayPal Vault enabled: – ACDC Vault enabled: – Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: – Subscriptions Mode: Disabled ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customize-store customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked product-pre-publish-modal remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience product-custom-fields settings async-product-editor-category-field launch-your-store Daily Cron: ? Next scheduled: 2024-04-25 15:43:13 +05:30 Options: ? Notes: 205 Onboarding: completed ### Action Scheduler ### Complete: 171 Oldest: 2024-03-26 17:33:13 +0000 Newest: 2024-04-25 11:18:54 +0000 Failed: 33 Oldest: 2023-04-30 12:14:08 +0000 Newest: 2024-04-25 11:08:32 +0000 Pending: 5 Oldest: 2024-04-25 17:25:33 +0000 Newest: 2024-04-27 08:14:11 +0000 ### Status report information ### Generated at: 2024-04-25 18:33:26 +05:30
Here is the system report from WooCommerce just in case it’s required. I can see a few WC templates are outdated. Could this be causing the issue? My developer said he tried replacing all template files but to no avail.
Update: Upon reverting back to WooCommerce 8.2.0 I could restore the Cart and Checkout functionality but with any version 8.3.0 and above the functionality breaks again. Please reply at the earliest and help me out here.
I fear this could be the Blocks update to the Cart and Checkout flow but I’m not sure what I need to do to make my child theme work with the latest version of WooCommerce.
- This reply was modified 7 months, 1 week ago by ashrithau.
Hello,
According to the wp.org rules, it is not allow to discuss the theme related questions from the wp.org, as this section only for the LMS free plugin questions. If you have any new questions or need assistance with the theme’s default settings and options, please don’t hesitate to contact us by submitting a new support ticket at > [here]
Regards
- The topic ‘Cart & Checkout Functionality Breaking with WP Bakery’ is closed to new replies.