• Resolved beatcore

    (@beatcore)


    Hi,

    we bought Gravity Forms Basic Edition with their ReCaptcha v3 Addon (without there’s only v2 integration), configured ReCaptcha v3 with both keys, all marks green, ReCaptcha is being loaded…

    But, Complianz is not blocking the integration if i reject cookies…

    In Complianz i did the following:

    • Complianz -> Integration -> Services: checked “Google reCAPTCHA” (both placeholder and status)
    • In the wizard third party “Google reCAPTCHA” is checked, and the wizard also detects Gravity Forms integration
    • “Do you want to block reCAPTCHA before giving consent and after withdrawing consent?” is set to “yes”
    • also no Badge is being shown, but i guess that’s normal with ReCaptcha v3

    I have no clue, why it’s still loading all related ReCaptcha scripts…

    would appreciate a little help here ??

    best regards!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support fritsiub

    (@fritsiub)

    Hello Beatcore,

    Thank you for your message.

    When I take a look at the page you’ve provided and control the behaviour of the ReCaptcha script in the ‘Network’ tab of the developer tools, when I reject your cookie banner I don’t see any ReCaptcha script running and only after accepting the banner I can see various scripts running. In that sense the behaviour seems to be correct to me.

    However, perhaps you could inform us in more detail about how we could reproduce the issue on your domain, and you could export your Complianz plugin settings so that we can take a deeper look at your integrations settings. You can create an export under the Complianz -> Tools -> Data menu.

    I hope this helps!

    Thread Starter beatcore

    (@beatcore)

    Hi fritsiub,

    you’re right!

    Yesterday when i was logged in, it wasn’t the case… also the ReCaptcha badge wasn’t showing on the right side. I guess it could have been a caching issue then!?

    In case i’ve attached the export data:

    {"settings":{"use_cdb_api":"yes","use_cdb_links":"yes","safe_mode":0,"ua_code":"UA-67550544-1","compile_statistics":"google-tag-manager","regions":"eu","thirdparty_services_on_site":["google-fonts","google-recaptcha","google-maps","youtube"],"socialmedia_on_site":[],"uses_ad_cookies":"no","eu_consent_regions":"yes","cookie-statement":"generated","impressum":"custom","privacy-statement":"custom","disclaimer":"custom","organisation_name":"ZweiSinn Meiers | Bistro | Fine Dining GmbH & Co. KG","address_company":"\u00c4u\u00dfere Sulzbacher Stra\u00dfe 118 \r\n90491 N\u00fcrnberg","country_company":"DE","email_company":"[email protected]","telephone_company":"0911 923 00 823","wp_admin_access_users":"no","compile_statistics_more_info":["accepted","ip-addresses-blocked"],"compile_statistics_more_info_tag_manager":["accepted","no-sharing","ip-addresses-blocked"],"matomo_anonymized":"","uses_thirdparty_services":"yes","uses_social_media":"yes","uses_ad_cookies_personalized":"no","uses_wordpress_comments":"no","block_wordpress_comment_cookies":"yes","block_recaptcha_service":"yes","records_of_consent":"no","uses_firstparty_marketing_cookies":"no","us_states":["cal"],"enable_cookie_banner":"yes","enable_cookie_blocker":"yes","uk_consent_regions":"no","datarequest":"no","respect_dnt":"no","configuration_by_complianz":"yes","consent-mode":"no","aw_code":"881929043","consent_per_service":"no","self_host_google_fonts":"block","block_hubspot_service":"no","region_redirect":"no","consent_for_anonymous_stats":"yes","gtm_code":"G-19V63ZGP4Z","cookie_scan":"","install-burst":"","script_center_button":"yes","gtag-basic-consent-mode":"no","cmplz-gtag-urlpassthrough":"no","cmplz-gtag-ads_data_redaction":"no","cmplz-tm-template":"no","additional_gtags_stats":"","additional_gtags_marketing":"","matomo_url":"","matomo_site_id":0,"matomo_tag_url":"","matomo_container_id":"","clicky_site_id":0,"yandex_id":0,"clarity_id":"","yandex_ecommerce":"no","hotjar_privacyfriendly":"","plugins_overviews":"","cookiedatabase_sync":"","create-documents":"","cookie_banner_required":"1","last-step-feedback":"","a_b_testing":false,"a_b_testing_buttons":false},"banners":[{"ID":"1","banner_version":"25","default":"1","archived":"0","title":"bottom visible","position":"bottom","checkbox_style":"classic","revoke":"Zustimmung verwalten","dismiss":"a:2:{s:4:\"text\";s:8:\"Ablehnen\";s:4:\"show\";i:1;}","save_preferences":"Einstellungen speichern","view_preferences":"Einstellungen anzeigen","category_functional":"Funktional","category_all":"a:2:{s:4:\"text\";s:9:\"Marketing\";s:4:\"show\";i:1;}","category_stats":"a:2:{s:4:\"text\";s:11:\"Statistiken\";s:4:\"show\";i:1;}","category_prefs":"a:2:{s:4:\"text\";s:9:\"Vorlieben\";s:4:\"show\";i:1;}","accept":"Cookies akzeptieren","message_optin":"Wir verwenden Cookies, um unsere Website und unseren Service zu optimieren.","use_categories":"view-preferences","banner_width":"476","soft_cookiewall":"1","dismiss_on_scroll":"0","dismiss_on_timeout":"0","dismiss_timeout":"10","accept_informational":"a:2:{s:4:\"text\";s:11:\"Akzeptieren\";s:4:\"show\";i:1;}","message_optout":"Wir verwenden Cookies, um unsere Website und unseren Service zu optimieren.","use_custom_cookie_css":"0","custom_css":"\/* Container *\/\r\n.cmplz-cookiebanner{}\r\n\r\n\/* Logo *\/\r\n.cmplz-cookiebanner .cmplz-logo{}\r\n\/* Title *\/\r\n.cmplz-cookiebanner .cmplz-title{}\r\n\/* Close icon *\/\r\n.cmplz-cookiebanner .cmplz-close{}\r\n\r\n\/* Message *\/\r\n.cmplz-cookiebanner .cmplz-message{}\r\n\r\n \/* All buttons *\/\r\n.cmplz-buttons .cmplz-btn{}\r\n\/* Accept button *\/\r\n.cmplz-btn .cmplz-accept{} \r\n \/* Deny button *\/\r\n.cmplz-btn .cmplz-deny{}\r\n \/* Save preferences button *\/\r\n.cmplz-btn .cmplz-deny{}\r\n \/* View preferences button *\/\r\n.cmplz-btn .cmplz-deny{}\r\n\r\n \/* Document hyperlinks *\/\r\n.cmplz-links .cmplz-documents{}\r\n\r\n \/* Categories *\/\r\n.cmplz-cookiebanner .cmplz-category{}\r\n.cmplz-cookiebanner .cmplz-category-title{} \r\n\r\n\/* Manage consent tab *\/\r\n#cmplz-manage-consent .cmplz-manage-consent{} \r\n\r\n\/* Soft cookie wall *\/\r\n.cmplz-soft-cookiewall{}\r\n\r\n\/* Placeholder button - Per category *\/\r\n.cmplz-blocked-content-container .cmplz-blocked-content-notice{}\r\n\r\n\/* Placeholder button & message - Per service *\/\r\n.cmplz-blocked-content-container .cmplz-blocked-content-notice,\r\n.cmplz-blocked-content-notice{}\r\nbutton.cmplz-accept-service{}\r\n\r\n\/* Styles for the AMP notice *\/\r\n#cmplz-consent-ui, #cmplz-post-consent-ui {}\r\n\/* Message *\/\r\n#cmplz-consent-ui .cmplz-consent-message {}\r\n\/* Buttons *\/\r\n#cmplz-consent-ui button, #cmplz-post-consent-ui button {}","statistics":"a:0:{}","use_logo":"hide","logo_attachment_id":"0","close_button":"0","manage_consent_options":"hover-hide-mobile","header":"a:2:{s:4:\"text\";s:27:\"Cookie-Zustimmung verwalten\";s:4:\"show\";i:1;}","disable_cookiebanner":"0","functional_text":"a:2:{s:4:\"text\";s:342:\"Die technische Speicherung oder der Zugang ist unbedingt erforderlich f\u00fcr den rechtm\u00e4\u00dfigen Zweck, die Nutzung eines bestimmten Dienstes zu erm\u00f6glichen, der vom Teilnehmer oder Nutzer ausdr\u00fccklich gew\u00fcnscht wird, oder f\u00fcr den alleinigen Zweck, die \u00dcbertragung einer Nachricht \u00fcber ein elektronisches Kommunikationsnetz durchzuf\u00fchren.\";s:4:\"show\";i:1;}","statistics_text":"a:2:{s:4:\"text\";s:98:\"Die technische Speicherung oder der Zugriff, der ausschlie\u00dflich zu statistischen Zwecken erfolgt.\";s:4:\"show\";i:1;}","statistics_text_anonymous":"a:2:{s:4:\"text\";s:384:\"Die technische Speicherung oder der Zugriff, der ausschlie\u00dflich zu anonymen statistischen Zwecken verwendet wird. Ohne eine Vorladung, die freiwillige Zustimmung deines Internetdienstanbieters oder zus\u00e4tzliche Aufzeichnungen von Dritten k\u00f6nnen die zu diesem Zweck gespeicherten oder abgerufenen Informationen allein in der Regel nicht dazu verwendet werden, dich zu identifizieren.\";s:4:\"show\";i:1;}","preferences_text":"a:2:{s:4:\"text\";s:183:\"Die technische Speicherung oder der Zugriff ist f\u00fcr den rechtm\u00e4\u00dfigen Zweck der Speicherung von Pr\u00e4ferenzen erforderlich, die nicht vom Abonnenten oder Benutzer angefordert wurden.\";s:4:\"show\";i:1;}","marketing_text":"a:2:{s:4:\"text\";s:233:\"Die technische Speicherung oder der Zugriff ist erforderlich, um Nutzerprofile zu erstellen, um Werbung zu versenden oder um den Nutzer auf einer Website oder \u00fcber mehrere Websites hinweg zu \u00e4hnlichen Marketingzwecken zu verfolgen.\";s:4:\"show\";i:1;}","colorpalette_background":"a:2:{s:5:\"color\";s:7:\"#ffffff\";s:6:\"border\";s:7:\"#f2f2f2\";}","colorpalette_text":"a:2:{s:5:\"color\";s:7:\"#222222\";s:9:\"hyperlink\";s:7:\"#cb9a6d\";}","colorpalette_toggles":"a:3:{s:10:\"background\";s:7:\"#1e73be\";s:6:\"bullet\";s:7:\"#ffffff\";s:8:\"inactive\";s:7:\"#F56E28\";}","colorpalette_border_radius":"a:5:{s:3:\"top\";i:12;s:5:\"right\";i:12;s:6:\"bottom\";i:12;s:4:\"left\";i:12;s:4:\"type\";s:2:\"px\";}","border_width":"a:4:{s:3:\"top\";i:0;s:5:\"right\";i:0;s:6:\"bottom\";i:0;s:4:\"left\";i:0;}","font_size":"12","colorpalette_button_accept":"a:3:{s:10:\"background\";s:7:\"#cb9a6d\";s:6:\"border\";s:7:\"#cb9a6d\";s:4:\"text\";s:7:\"#ffffff\";}","colorpalette_button_deny":"a:3:{s:10:\"background\";s:7:\"#cb9a6d\";s:6:\"border\";s:7:\"#cb9a6d\";s:4:\"text\";s:7:\"#ffffff\";}","colorpalette_button_settings":"a:3:{s:10:\"background\";s:7:\"#cb9a6d\";s:6:\"border\";s:7:\"#cb9a6d\";s:4:\"text\";s:7:\"#ffffff\";}","buttons_border_radius":"a:5:{s:3:\"top\";i:6;s:5:\"right\";i:6;s:6:\"bottom\";i:6;s:4:\"left\";i:6;s:4:\"type\";s:2:\"px\";}","animation":"slide","use_box_shadow":"1","header_footer_shadow":"0","hide_preview":"0","disable_width_correction":"0","legal_documents":"1"}]}#--COMPLIANZ--#

    But i think it’s ok, except you find an error here ??

    THANK YOU & best regards

    Thread Starter beatcore

    (@beatcore)

    Hi again,

    it seems to run, but i’m still wondering about the console errors i get:

    Deny Cookies:

    Uncaught ReferenceError: grecaptcha is not defined
        js .../wp-content/plugins/gravityformsrecaptcha/js/frontend.min.js:1
        <anonymous> .../wp-content/plugins/gravityformsrecaptcha/js/frontend.min.js:1

    Allow Cookies:

    Uncaught ReferenceError: grecaptcha is not defined
        js .../wp-content/plugins/gravityformsrecaptcha/js/frontend.min.js:1
        <anonymous> .../wp-content/plugins/gravityformsrecaptcha/js/frontend.min.js:1
    Uncaught ReferenceError: grecaptcha is not defined
        <anonymous> .../restaurant/kontakt/ line 1 > injectedScript:1
        <anonymous> .../restaurant/kontakt/ line 1 > injectedScript:1
        cmplz_run_script .../wp-content/plugins/complianz-gdpr/cookiebanner/js/complianz.min.js:1
        cmplz_enable_category .../wp-content/plugins/complianz-gdpr/cookiebanner/js/complianz.min.js:1
        cmplz_enable_category .../wp-content/plugins/complianz-gdpr/cookiebanner/js/complianz.min.js:1
        cmplz_set_blocked_content_container .../wp-content/plugins/complianz-gdpr/cookiebanner/js/complianz.min.js:1
        conditionally_show_banner .../wp-content/plugins/complianz-gdpr/cookiebanner/js/complianz.min.js:1
        <anonymous> .../wp-content/plugins/complianz-gdpr/cookiebanner/js/complianz.min.js:1

    Recaptcha is configured correctly, got green checkmarks in Gravity Forms…

    Is that relevant?

    thank you, best regards!

    Plugin Support fritsiub

    (@fritsiub)

    Hello Beatcore,

    The message is normal before consent has been given. I’ve tried to check the behaviour after I’d have given consent but I see another cookie banner is in place now, so I’ll consider this thread resolved.

    Have a great day!

    Thread Starter beatcore

    (@beatcore)

    Thank you for the help!

    The Plugin also blocked all form submissions, regardless if accepted or rejected. I was switching the banner, because i couldn’t solve it. . but got similar problems now ??

    Have a nice day too!

    • This reply was modified 6 months, 3 weeks ago by beatcore.
Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘ReCaptcha v3 within Gravityforms not being blocked’ is closed to new replies.