dates are not showing in csv

  • Resolved Anonymous User 22015080

    (@anonymized-22015080)


    7 months, 1 week ago

    Hey there, I have different field for dates on my order like subscription start , end and review date(thease fields filed by user on checkout page) but when I export order those fields are empty in csv file. For some order its showing start, end date in csv but now showing review date IN Csv file. I don’t understand if order has those data why its mapping for some of it and ignore some.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author algol.plus

    (@algolplus)

    hello

    please share your settings.

    use tab Tools to get them.

    Thread Starter Anonymous User 22015080

    (@anonymized-22015080)

    Hi there. Thank you for replying.

    https://snipboard.io/7gwxST.jpg

    https://snipboard.io/nc82TW.jpg

    https://snipboard.io/qHsftI.jpg

    https://snipboard.io/xwNrGk.jpg

    and the SS for all three dates from tools is under

    “summary_report_by_customers”: “0”,
    “order_fields”: [

    {
"segment": "common",
"key": "plain_orders_script_start",
"label": "script_start",
"format": "date",
"colname": "script_start"
},
{
"segment": "common",
"key": "plain_orders_script_end",
"label": "script_end",
"format": "date",
"colname": "script_end"
},
{
"segment": "common",
"key": "plain_orders_script_review",
"label": "script_review",
"format": "date",
"colname": "script_review"
},

    As you can see in next SS that it was capturing dates for some of the order but not capturing all dates(start, end, review). Because on my site all three dates are mandatory and user cant submit order without filling those dates.

    https://snipboard.io/3xyXY1.jpg

    I need all three dates in CSV files please if you can help me.

    • This reply was modified 7 months, 1 week ago by Anonymous User 22015080.
    Plugin Author algol.plus

    (@algolplus)

    1. What do you see in section “Format” ?
      I refer to dropdowns Date/Time https://snipboard.io/teJlkF.jpg
    2. Try re-add these fields , but use format “String”

    Thread Starter Anonymous User 22015080

    (@anonymized-22015080)

    thank you for your reply but i change form for date to number instead of date and it did work for me.
    thank you

    Plugin Author algol.plus

    (@algolplus)

    ok, got it

Viewing 5 replies - 1 through 5 (of 5 total)
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