Create package stuck at 65%

  • Resolved joergpe

    (@joergpe)


    7 months, 1 week ago

    I recently had the problem that duplicator got stuck at 65%.
    The backaup job is complete and I can download the package,
    but in the list of packages it is marked as incomplete and I can not add another backup.

    The reason for this is an ANSI char e.g. ü – 0xfc in the wp-config.php

    In class.pack.php line 1531 function update()
    $wpdb->query($sql) fails without error,
    wpdb::query() line 2252 sets $this->last_error=’WordPress database error: Could not perform query because it contains invalid data.’

    Would be nice to have a error msg or conversion to UTF-8
    before Query.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @joergpe,

    I’m glad that you can workaround this and I appreciate that you shared this workaround.

    I will share this issue and your findings with the development team to fix this problem.

    Please don’t hesitate to contact us if you have any questions. We are happy to help.

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @joergpe,

    Can you please let me know where the character ü is added to your wp-config.php files?

    Thread Starter joergpe

    (@joergpe)

    any place in wp-config.php
    in my case it was the comment right in the begining
    /**Grundeinstellungen für WordPress
    Please note, it has to be the ansi char for ü not in UTF

    This was a old installation I think someone has saved the wp-config.php
    as ansi file

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @joergpe,

    Thanks for sharing how to reproduce this issue.

    I will work on this issue and pass it to the development team to fix it.

    Please don’t hesitate to contact us if you have any questions. We are happy to help.

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @joergpe,

    I’m closing this support topic for inactivity. Please don’t hesitate to contact us in a Support Topic if you need any help with Duplicator.

    Thanks! 

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Create package stuck at 65%’ is closed to new replies.