Stuck on ”Updating the products. Do not refresh…”
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Hi there, plugin works great for lesser product quantities but whenever I want to apply an attribute for 1440 products from the same category, it’s forever stuck in ”Updating the products. Do not refresh…” and from what i see in the attributes it only applied for the first 100 products. is there a limit or something?
Thanks in advance
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Hello @tehcook,
Thanks for contacting us.
The ELEX Bulk Edit Product plugin is designed to efficiently manage over 10,000 products in a single job run. However, the speed of the job can vary based on factors such as the total number of products, the extent of bulk edits made per product, and the PHP memory limit allocated on your website. To troubleshoot any issues, could you please check if there are any error logs generated under the WooCommerce status logs or on your server specifically related to our plugin? If so, kindly share these logs with us for further analysis. Please note that our plugin operates by updating products in batches of 100 at a time to ensure efficient bulk updates. This approach is a feature of the plugin’s functionality, not a restriction.
Looking forward to hearing from you soon.
Hi again, I didn’t notice any errors under woocommerce error logs from the plugin. I’ve increased the PHP memory limit from 1g to 3g and running the batch again. Can I multitask on the backend on another tab whilst running the batch on the main tab?
P.S: Left it for 12 hours running and it still didn’t update the attribute for the other 1330 products… :-/
Hello @tehcook,
Thank you for reaching out.
Our plugin is designed to enable multitasking across multiple tabs while utilizing minimal server memory. If you’re still encountering issues with attribute updates despite increasing the memory limit, we suggest conducting plugin compatibility checks on your site. You can do this by temporarily deactivating other plugins and observing whether the issue persists. If deactivating certain plugins resolves the problem, there may be conflicts with others. You can identify conflicting plugins by reactivating them one at a time.
Additionally, please provide us with the versions of WordPress, WooCommerce, and the ELEX plugin installed on your site.
Looking forward to hearing from you.
Thanks for getting back, this is the system report from WC:
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Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: simple (simple) variable (variable) Taxonomies: Product Visibility: featured (featured) outofstock (outofstock) rated-5 (rated-5) Connected to Woo.com: ? Enforce Approved Product Download Directories: – HPOS feature screen enabled: ? HPOS feature enabled: ? Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore HPOS data sync enabled: ? ### WC Pages ### Shop base: #174 - /shop Cart: #176 - /cart Checkout: #178 - /checkout My account: #180 - /my-account Terms and conditions: #100 - /terms-and-conditions ### Theme ### Name: Shopkeeper Version: 3.8 Author URL: https://getbowtied.com/ Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: shopkeeper/woocommerce/archive-product.php shopkeeper/woocommerce/checkout/form-coupon.php shopkeeper/woocommerce/checkout/form-login.php shopkeeper/woocommerce/content-product.php shopkeeper/woocommerce/content-single-product.php shopkeeper/woocommerce/global/quantity-input.php shopkeeper/woocommerce/global/sidebar.php shopkeeper/woocommerce/global/wrapper-end.php shopkeeper/woocommerce/global/wrapper-start.php shopkeeper/woocommerce/single-product/add-to-cart/simple.php shopkeeper/woocommerce/single-product/product-image.php shopkeeper/woocommerce/single-product/product-thumbnails.php shopkeeper/woocommerce/single-product/tabs/tabs.php shopkeeper/woocommerce/single-product.php ### WooPayments ### Version: 7.5.0 Connected to WPCOM: Yes WPCOM Blog ID: 63371427 Account ID: acct_1NCKvqFdkyx7i4Qs Payment Gateway: Enabled Test Mode: Disabled Enabled APMs: card,bancontact,giropay,ideal,sofort,sepa_debit WooPay: Not eligible Apple Pay / Google Pay: Enabled (cart,checkout) Fraud Protection Level: basic Multi-currency: Disabled Public Key Encryption: Enabled Auth and Capture: Enabled Documents: Enabled Logging: Disabled ### Klarna Payments Request Log ### 2023-02-21 06:11:33: KP Create Session Response code: 401 Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2023-02-20 13:52:57: KP Create Session Response code: 401 Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2023-02-20 13:52:16: KP Create Session Response code: 401 Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2023-02-20 13:52:14: KP Create Session Response code: 401 Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2023-02-20 13:52:14: KP Create Session Response code: 401 Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2023-02-20 13:51:58: KP Create Session Response code: 401 Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2023-02-20 13:51:55: KP Create Session Response code: 401 Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2023-02-20 13:51:55: KP Create Session Response code: 401 Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2023-02-20 13:51:55: KP Create Session Response code: 401 Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2023-02-20 13:31:15: KP Create Session Response code: 401 Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2023-02-20 13:30:01: KP Create Session Response code: 401 Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2023-02-20 13:29:36: KP Create Session Response code: 401 Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2023-02-20 13:29:04: KP Create Session Response code: 401 Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2023-02-20 02:44:19: KP Create Session Response code: 401 Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: 2023-02-20 02:44:17: KP Create Session Response code: 401 Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}} Correlation ID: ### Klarna Countries ### Production Countries: AT BE CZ DK DE FI FR GR IE NL NO PL PT ES SE CH GB Test Countries: No countries selected ### WooCommerce PayPal Payments ### Onboarded: ? Shop country code: GR WooCommerce currency supported: ? Advanced Card Processing available in country: ? Pay Later messaging available in country: – Webhook status: ? PayPal Vault enabled: – ACDC Vault enabled: – Logging enabled: – Reference Transactions: ? Used PayPal Checkout plugin: ? Subscriptions Mode: Disabled ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience product-pre-publish-modal settings async-product-editor-category-field Daily Cron: ? Next scheduled: 2024-04-20 10:18:10 +00:00 Options: ? Notes: 6 Onboarding: completed ### Action Scheduler ### Canceled: 84 Oldest: 2024-03-23 06:22:32 +0000 Newest: 2024-04-17 02:06:48 +0000 Complete: 15,393 Oldest: 2024-03-22 13:21:40 +0000 Newest: 2024-04-19 10:37:08 +0000 Failed: 9,513 Oldest: 2020-05-06 10:16:30 +0000 Newest: 2024-04-19 10:33:08 +0000 In-progress: 1 Oldest: – Newest: – Pending: 90 Oldest: 2024-04-19 10:32:21 +0000 Newest: 2024-04-24 07:54:47 +0000 ### Status report information ### Generated at: 2024-04-19 12:37:39 +02:00 `
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