备份恢复失败

Hello @lqelyh ,

Sometimes, with larger backups, the download process takes a bit more time
It is possible that your browser may be unable to request a restore process using the same window session (e.g. unless you move your mouse).

In such a case, when you see the success message, you can safely refresh the page.
Once you refresh, force both processes to stop: https://prnt.sc/1trv1tm

Then you can run the restoration right from the list, it should be downloaded already.

Once you run the restoration, please make sure:
a) Your PC won’t go into sleep mode
b) Screen-saver mode is not enabled or active
c) [Mac] Drive-sleep mode is not enabled
d) You have not run the restoration from Opera GX or Brave browser
e) You don’t use any extension that limits resource usage or “saves energy”

Usually, you don’t need to care about the above things, but this is the complete list of things that can cancel the restore process.

Let me know if that solves your issue ??
Thank you!

hello,

This debug code:BMI-kWxf1WCh-69853

Point Manage and restore backup, a bit of recovery immediately shows failure, what is the reason, this plug-in can be used before, or the site has any restrictions

I copied from https://luminosum.ca/ to https://zhikengc13.sg-host.com/. https://luminosum.ca/ The backup was successful, but the replication failed

Hello @lqelyh ,

The Super-Quick Migration module failed because it couldn’t download the backup file.

The URL you provided for download returned a 403 error, which means that the file is protected from unauthorized users.

?It can be caused by:
?a) Our plugin settings on the website where you created the backup
?b) Some security plugin
?c) Some firewall (plugin or server-side)
d) Hosting provider other security solutions (e.g. block .zip files download).

In our plugin you can find this option (on the website where you created the backup):

1. Go to section section of the plugin
2. Allow for migration: https://prnt.sc/pVzI9daRJPFn
3. Save that section, then open the “Other options” section
4. Enable alternate download method: https://prnt.sc/1slr41w
5. Save it as well

Now you can start restoration with the Super-Quick Migration module once again.

If that won’t work, please repeat the “force both processes to stop” step.
Once you do that, download your backup and try to upload it manually.

You can upload your backup via FTP, cPanel, or our Upload Area.

Let me know if that resolves your issue ??
Thank you!

Hello @lqelyh ,

We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

Kind regards