New update error

  • Resolved Olufemi

    (@yurbshop21)


    7 months, 2 weeks ago

    Hi author(s), trust y’all good. Thanks for the plugin and the update. There’s an issue with the latest update. Having this plugin installed, single product tab (description, reviews etc) are all gone (disappeared). I had like to request for a link to rollback. Thanks…

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support lavendervu2510

    (@lavendervu2510)

    Hi,

    The issues were already managed, please update the latest version of this plugin, let’s check and confirm.

    Best regards.

    Thread Starter Olufemi

    (@yurbshop21)

    It’s partially managed not totally fixed. Description & review tab are now showing on products with no size chart button. The issue persist with products having size chart button on it. Thank you

    • This reply was modified 7 months, 2 weeks ago by Olufemi.
    Plugin Support lavendervu2510

    (@lavendervu2510)

    Hi,

    Thank you for responding.

    There seems to be some confusion about our plugin feature. The size chart display on the product tab and the size chart button represent two different styles of size chart displays. If you choose to display the size chart on the product tab, the size chart button will not appear, and vice versa. Curently we offer these size chart types: Documentation No2.

    Best regards.

    Thread Starter Olufemi

    (@yurbshop21)

    Thank you for responding,

    Iam not talking about the size chart display in product tab. I use “text” button style which appears before add to cart button. The issue with the plugin now is, description tab, review are still not showing when the text button is there. We have different categories including fashion, electronics etc. size chart features are only assigned to fashion items. Description, review tab are still not showing for products in fashion categories while displaying for other categories without size chart features like electronics, appliances. I hope this is clearer now. Thank you

    • This reply was modified 7 months, 2 weeks ago by Olufemi.
    Plugin Support lavendervu2510

    (@lavendervu2510)

    Thank you for your clarification.

    We understand the issue now and will dig into and handle it on our end, kindly wait for our update on this matter.

    Best regards.

    Plugin Support lavendervu2510

    (@lavendervu2510)

    Hi all,

    Please override with this new version of this plugin that includes the fix for the issue, let us know if the problem persists.

    Best regards.

    Thread Starter Olufemi

    (@yurbshop21)

    Thank you, it’s working fine now.

    Plugin Support lavendervu2510

    (@lavendervu2510)

    Thank you for your confirmation. Let us know if you need further assistance.

Viewing 8 replies - 1 through 8 (of 8 total)
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