Broken Pages

  • Resolved widgeter

    (@widgeter)


    7 months, 2 weeks ago

    The main issue is that some pages arent loading our beaver builder and wordpress layouts. It shows up like the pictures below. Usually on the service pages but it happens on different pages everyday. This happens on Chrome, Firefox, and Edge. All windows 11. Its been tested on low to high end desktops/laptops and happens on both low and high end. I’ve asked other people to try the site and it happens for some of them but not others. There should be one header displaying but instead it shows all 3 headers I have for desktop, tablet, and mobile view all at once. The content under it doesnt have the correct layout or any styling. The site works and shows all pages normally MOST of the time but sometimes does this without changing any settings or content. Looking for any reasoning or solution to this issue. It is not reproducable. WordPress and all plugins are up to date. Under site health, it says recommended improvements are updating SQL Server and using a persistent object cache if that helps.

    View post on imgur.com

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Jamie

    (@codente)

    Sorry you are having trouble @widgeter. Since you a customer using our premium products, forum guidelines say we cannot help you here. We will, however, help you in the support ticket you submitted through your BB Account.

    • This reply was modified 7 months, 2 weeks ago by Jamie.
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