Payment problem with Stripe

  • Resolved jairh

    (@jairh)


    7 months, 3 weeks ago

    I have included payment with Stripe and Paypal on my page. Paypal works great, but Stripe doesn’t. When selecting the Stripe payment method and entering the bank details, the button remains on “Processing. Please wait…” and nothing happens afterwards. It leaves all these users as pending payment.

    • This topic was modified 7 months, 3 weeks ago by jairh.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support alexandrubodea

    (@alexandrubodea)

    Hi @jairh,

    1. Could you please go to your site’s Dashboard -> Plugins -> Installed Plugins -> and send a full screenshot with everything you have installed related to Paid Member Subscriptions (make sure the plugin version can be seen)?

    2. When you made the test, did you test with the current subscription plan which costs 90$ or did you test with a lower price subscription plan?

    Note: You can use a site like https://snipboard.io/ to share the screenshots.

    Best regards,

    I’m also having a similar issue, where only the Paid Member Subscription Plugin is installed as a Plugin but Stripe doesn’t connect in the Settings when I try to use it as a payment setting! I just get redirected back to a blank Error WordPress page!

    Plugin Version 2.11.7

    • This reply was modified 7 months, 2 weeks ago by hasibfox.
    Plugin Support alexandrubodea

    (@alexandrubodea)

    Hi @hasibfox,

    The issue you encounter is different than the one mentioned in this thread. I’ve seen that you’ve opened a new forum thread regarding this issue. We will continue the investigation regarding your specific issue there.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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