How to make it work with Translatepress?

  • Resolved xcsmall

    (@xcsmall)


    10 months, 4 weeks ago

    Hello,

    Currently I’m using AutomateWoo to send abandoned cart emails but this plugin doesn’t support shortcodes to have this compatible with the Translatepress system.

    Here you can see the details: https://translatepress.com/docs/send-emails-in-users-preferred-language

    I could see in another thread that it won’t work straight away with your plugin. How do you suggest to make it work and to have the abandoned cart email sent in the correct language?

    Many thanks and kind regards,

    Géraldine

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Nauriskolats

    (@nauriskolats)

    Hi Géraldine (@xcsmall),

    Thanks for your message.
    this is not the first time we see TranslatePress support requests and we have before already looked at the docs you shared and have been in contact with them to implement it, but unfortunately at the moment TranslatePress works differently from Loco Translate or WPML plugins.

    Other plugins are able to translate content in email messages that are sent automatically using WP Cron or Action Scheduler, but TranslatePress have notified us that they will look into this in one of their future versions.

    Until they have updated the mechanism on their side, you will not be able to send automated reminder messages in customer language if using TranslatePress.

    Kind regards,
    Nauris

    Thread Starter xcsmall

    (@xcsmall)

    Thanks a lot for your feedback. I’ll reach out to them now to really insist that they need to make their solution more compatible with other plugins because at this stage I can’t lauch my foreign language site because of this ??

    Plugin Contributor Nauriskolats

    (@nauriskolats)

    Thank you, that would be excellent! ?? The more people will reach out and ask for adding support for this, the quicker they might include this feature and we can support it.

    Best wishes,
    Nauris

Viewing 3 replies - 1 through 3 (of 3 total)
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