• Resolved harbran

    (@harbran)


    Trying to access the Order Summary we get a fatal error:

    Ein Fehler vom Typ E_ERROR wurde in der Zeile 375 der Datei /var/www/html/wp-content/plugins/event-tickets/src/Tickets/Commerce/Reports/Data/Order_Summary.php verursacht. Fehlermeldung: Uncaught TypeError: Argument 1 passed to TEC\Tickets\Commerce\Reports\Data\Order_Summary::should_include_event_sales_data() must be an instance of Tribe__Tickets__Ticket_Object, null given, called in /var/www/html/wp-content/plugins/event-tickets/src/Tickets/Commerce/Reports/Data/Order_Summary.php on line 205 and defined in /var/www/html/wp-content/plugins/event-tickets/src/Tickets/Commerce/Reports/Data/Order_Summary.php:375
    Stack trace: 0 /var/www/html/wp-content/plugins/event-tickets/src/Tickets/Commerce/Reports/Data/Order_Summary.php(205): TEC\Tickets\Commerce\Reports\Data\Order_Summary->should_include_event_sales_data(NULL, Array) 1 /var/www/html/wp-content/plugins/event-tickets/src/Tickets/Commerce/Reports/Data/Order_Summary.php(188): TEC\Tickets\Commerce\Reports\Data\Order_Summary->process_order_sales_data(‘not-completed’, 890, Array) 2 /var/www/html/wp-content/plugins/event-tickets/src/Tickets/Commerce/Reports/Data/Order_Summary.php(170): TEC\Tickets\Commerce\Reports\Data\Order_Summary->build_order_

    WordPress-Version 6.5
    Aktives Theme: ASTRA daten (Version 1.0.0)
    Aktuelles Plugin: Event Tickets (Version 5.9.0)
    PHP-Version 7.4.21

Viewing 3 replies - 1 through 3 (of 3 total)
  • Same issue,

    Fatal error: Uncaught Error: TEC\Tickets\Commerce\Reports\Data\Order_Summary::should_include_event_sales_data(): Argument #1 ($ticket) must be of type Tribe__Tickets__Ticket_Object, null given, called in /home/976563.cloudwaysapps.com/rqgnvwydrh/public_html/wp-content/plugins/event-tickets/src/Tickets/Commerce/Reports/Data/Order_Summary.php on line 205
    in /home/976563.cloudwaysapps.com/rqgnvwydrh/public_html/wp-content/plugins/event-tickets/src/Tickets/Commerce/Reports/Data/Order_Summary.php on line 375
    
    Call stack:
    
    TEC\T\C\R\D\Order_Summary::should_include_event_sales_data()
    wp-content/plugins/event-tickets/src/Tickets/Commerce/Reports/Data/Order_Summary.php:205
    TEC\T\C\R\D\Order_Summary::process_order_sales_data()
    wp-content/plugins/event-tickets/src/Tickets/Commerce/Reports/Data/Order_Summary.php:188
    TEC\T\C\R\D\Order_Summary::build_order_sales_data()
    wp-content/plugins/event-tickets/src/Tickets/Commerce/Reports/Data/Order_Summary.php:170
    TEC\T\C\R\D\Order_Summary::build_data()
    wp-content/plugins/event-tickets/src/Tickets/Commerce/Reports/Data/Order_Summary.php:86
    TEC\T\C\R\D\Order_Summary::__construct()
    wp-content/plugins/event-tickets/src/Tickets/Commerce/Reports/Orders.php:366
    TEC\T\C\R\Orders::setup_template_vars()
    wp-content/plugins/event-tickets/src/Tickets/Commerce/Reports/Report_Abstract.php:91
    TEC\T\C\R\Report_Abstract::get_template_vars()
    wp-content/plugins/event-tickets/src/Tickets/Commerce/Reports/Orders.php:347
    TEC\T\C\R\Orders::render_page()
    wp-includes/class-wp-hook.php:324
    WP_Hook::apply_filters()
    wp-includes/class-wp-hook.php:348
    WP_Hook::do_action()
    wp-includes/plugin.php:517
    do_action()
    wp-admin/admin.php:259
    require_once()
    wp-admin/edit.php:10
    Plugin Support Darian

    (@d0153)

    Hi @harbran @lastnoob

    I’m sorry to hear that you’re facing this issue. Please know that I understand how frustrating this can be for you. I want you to know that our team is already aware of this and is working diligently to find a solution. I will make sure to keep you updated on any further information regarding this matter.

    Plugin Support Darian

    (@d0153)

    Hi @harbran @lastnoob

    I’m glad you brought this to our attention, I can see how this issue impacts your ability to access your Orders page.

    We’ve already created an internal ticket [ET-2083] to address this issue and I’ve included your specific use case in it to communicate it to our team.

    We prioritize bugs by taking into consideration the number of users impacted as well as how the bug impacts one’s ability to run an event/sell tickets. I don’t have a specific timeline as to when this issue will be resolved, but the fix will go out in the next upcoming update. Our team communicates updates and bug fixes in our newsletter and via our changelog.

    I’m happy to help if any other questions are coming up around this topic, otherwise, I’ll go ahead and close this ticket.

    Thanks again for reporting this issue and for using Event Tickets! Have a great day.

    Internal Bug Ticket Reference: ET-2083

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Error from Tickets/Commerce/Reports/Data/Order_Summary.php’ is closed to new replies.