• Hello !

    On our site we have a weird problem some product price shown in original price with the price zone Currency symbol and only changes the price value when added to cart then the price be shown be good.

    Example: If I have a product with a price of 5 euro in the fronted shows 5 euro with the correct pricing zone currency symbol like this 5 lei . Then if i add the product to the cart it shows the correct value which is 25 lei.

    My question is what can be the problem that on some products the initial value is not correct just after the client adds in to the cart ?

    Thank you for your response in advance.

    • This topic was modified 7 months, 3 weeks ago by rslstudio1n.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Oscar Gare

    (@oscargare)

    Hi,
    Please check if the problem is related to a cache plugin:
    https://www.pricebasedcountry.com/docs/getting-started/geolocation-cache-support/

    Thread Starter rslstudio1n

    (@rslstudio1n)

    Hello thank you for your response I tested the ajax method it works on the product page but on the home page some times it still have the euro price only loads on the product page. The Geolocate with page caching support seems to be working only problem is that I dont wanted to have an extra parameter in the url but if it is necessary for the module to show the price properly we will use it that way.

    Thread Starter rslstudio1n

    (@rslstudio1n)

    Hello !

    The problem on the homepage came back even with Geolocate with page caching support selected. Shows the euro price with the Romanian currency. Cloudflare cache can cause the problem?

    Plugin Author Oscar Gare

    (@oscargare)

    Hi,
    Can you please send us a copy of your System Status Report? You can find it via WooCommerce > Status > Get system report > Copy for support. You can copy and paste your reply here.
    Thank you.

    Thread Starter rslstudio1n

    (@rslstudio1n)

    Hello !

    This is my status report:

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    162.158.18.28
    
    REMOTE_ADDR: 2A02:2F04:810:6300:94BA:EF20:E29B:39D0
    Real external IP: 2a02:2f04:810:6300:94ba:ef20:e29b:39d0
    WCPBC_USE_REMOTE_ADDR: –
    Geolocation Test: ? PBC Settings
    
    Version: 3.4.4 (1699405927)
    Base location: RO:MS
    Base currency: RON
    Price Based On: shipping
    Shipping: ?
    Test mode: –
    Test country: –
    Load products price in background: –
    Prices entered with tax: –
    Calculate tax based on: shipping
    Display prices in the shop: excl Zone Pricing Romania
    
    zone_id: romania
    enabled: yes
    name: Romania
    countries: RO
    currency: RON
    exchange_rate: 5
    auto_exchange_rate: no
    disable_tax_adjustment: no
    order: 9999 Admin
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    product-variation-management
    product-virtual-downloadable
    product-external-affiliate
    product-grouped
    product-linked
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: customize-store
    minified-js
    new-product-management-experience
    product-pre-publish-modal
    settings
    async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2024-04-12 10:59:17 +02:00
    Options: ?
    Notes: 108
    Onboarding: skipped Action Scheduler
    
    Complete: 6,822
    Oldest: 2024-03-12 13:29:59 +0000
    Newest: 2024-04-12 04:51:40 +0000
    
    Failed: 26
    Oldest: 2023-07-31 10:08:24 +0000
    Newest: 2024-03-27 11:28:43 +0000
    
    Pending: 3
    Oldest: 2024-04-12 13:27:39 +0000
    Newest: 2024-04-15 12:08:25 +0000 Status report information
    
    Generated at: 2024-04-12 06:54:04 +02:00
    `
    Plugin Author Oscar Gare

    (@oscargare)

    Hi there,

    The B2BKing plugin cloud makes the conflict. Wholesale plugins overwrite the price of the product.

    Thread Starter rslstudio1n

    (@rslstudio1n)

    Hi even if it’s only activated to the B2B can affect the price of the B2C part of the shop?

    Plugin Author Oscar Gare

    (@oscargare)

    It should not affect. Check also that the “multicurrency” feature of WooCommerce payments is disabled.

    Thread Starter rslstudio1n

    (@rslstudio1n)

    Hello, I deactivated the WooCommerce payments plugin see if its cousing the issue. The problem on the home page showing the euro price is still there but now with the correct currency symbol at least. But i noticed when i cleared the nitro pack cache it loaded the ro price. So now I disabled the home page caching for nitro and I wait to see if its solves the problem.

    The nitro pack plugin can cause the problem in your opinion or it is a coincidence ?

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Price on some porducts only converts after prodcut added to cart’ is closed to new replies.