Price on some porducts only converts after prodcut added to cart
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Hello !
On our site we have a weird problem some product price shown in original price with the price zone Currency symbol and only changes the price value when added to cart then the price be shown be good.
Example: If I have a product with a price of 5 euro in the fronted shows 5 euro with the correct pricing zone currency symbol like this 5 lei . Then if i add the product to the cart it shows the correct value which is 25 lei.
My question is what can be the problem that on some products the initial value is not correct just after the client adds in to the cart ?
Thank you for your response in advance.
- This topic was modified 7 months, 3 weeks ago by rslstudio1n.
The page I need help with: [log in to see the link]
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Hi,
Please check if the problem is related to a cache plugin:
https://www.pricebasedcountry.com/docs/getting-started/geolocation-cache-support/Hello thank you for your response I tested the ajax method it works on the product page but on the home page some times it still have the euro price only loads on the product page. The Geolocate with page caching support seems to be working only problem is that I dont wanted to have an extra parameter in the url but if it is necessary for the module to show the price properly we will use it that way.
Hello !
The problem on the homepage came back even with Geolocate with page caching support selected. Shows the euro price with the Romanian currency. Cloudflare cache can cause the problem?
Hi,
Can you please send us a copy of your System Status Report? You can find it via WooCommerce > Status > Get system report > Copy for support. You can copy and paste your reply here.
Thank you.Hello !
This is my status report:
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Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to Woo.com: – Enforce Approved Product Download Directories: ? HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – Logging Enabled: ? Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2 Retention period: 30 days Level threshold: – Log directory size: 144 KB WC Pages Shop base: #20395 - /shop/ Cart: #6 - /cart/ Checkout: #7 - /checkout/ My account: #8 - /my-account/ Terms and conditions: #32 - /termeni-si-conditii/ Theme Name: Blonwe Child Version: 1.0.2 Author URL: Child Theme: ? Parent Theme Name: Blonwe Parent Theme Version: 1.0.2 Parent Theme Author URL: https://themeforest.net/user/KlbTheme WooCommerce Support: ? Templates Overrides: blonwe/woocommerce/archive-product.php blonwe/woocommerce/cart/cart-empty.php /home/r113003brsm/public_html/wp-content/plugins/woo-custom-stock-status/includes/woocommerce/cart/cart-item-data.php blonwe/woocommerce/cart/cart.php blonwe/woocommerce/cart/mini-cart.php blonwe/woocommerce/checkout/form-checkout.php blonwe/woocommerce/content-product.php blonwe/woocommerce/content-single-product.php blonwe/woocommerce/content-widget-price-filter.php blonwe/woocommerce/global/breadcrumb.php blonwe/woocommerce/global/quantity-input.php blonwe/woocommerce/loop/add-to-cart.php blonwe/woocommerce/loop/loop-end.php blonwe/woocommerce/loop/loop-start.php blonwe/woocommerce/loop/no-products-found.php blonwe/woocommerce/loop/orderby.php blonwe/woocommerce/loop/pagination.php blonwe/woocommerce/myaccount/form-login.php blonwe/woocommerce/myaccount/my-account.php blonwe/woocommerce/myaccount/navigation.php blonwe/woocommerce/single-product/add-to-cart/grouped.php blonwe/woocommerce/single-product/meta.php blonwe/woocommerce/single-product/price.php blonwe/woocommerce/single-product/product-image.php blonwe/woocommerce/single-product/rating.php blonwe/woocommerce/single-product/related.php blonwe/woocommerce/single-product/stock.php blonwe/woocommerce/single-product-reviews.php blonwe/woocommerce/single-product.php WooPayments Version: 7.1.0 Connected to WPCOM: Yes WPCOM Blog ID: 223353621 Account ID: acct_1Nor5jCBNeJhHcQt Payment Gateway: Disabled Test Mode: Disabled Enabled APMs: card WooPay: Not eligible Apple Pay / Google Pay: Enabled (product,cart,checkout) Fraud Protection Level: basic Multi-currency: Disabled Public Key Encryption: Disabled Auth and Capture: Enabled Documents: Enabled Logging: Disabled Geolocation debug info Default customer location: geolocation_ajax MaxMind GeoIP database: ? MaxMind GeoIP license: ? MM_COUNTRY_CODE: ? GEOIP_COUNTRY_CODE: ? HTTP_CF_IPCOUNTRY: RO HTTP_X_COUNTRY_CODE: ? HTTP_X_REAL_IP: 2A02:2F04:810:6300:94BA:EF20:E29B:39D0 HTTP_X_FORWARDED_FOR: 2A02:2F04:810:6300:94BA:EF20:E29B:39D0 162.158.18.28 REMOTE_ADDR: 2A02:2F04:810:6300:94BA:EF20:E29B:39D0 Real external IP: 2a02:2f04:810:6300:94ba:ef20:e29b:39d0 WCPBC_USE_REMOTE_ADDR: – Geolocation Test: ? PBC Settings Version: 3.4.4 (1699405927) Base location: RO:MS Base currency: RON Price Based On: shipping Shipping: ? Test mode: – Test country: – Load products price in background: – Prices entered with tax: – Calculate tax based on: shipping Display prices in the shop: excl Zone Pricing Romania zone_id: romania enabled: yes name: Romania countries: RO currency: RON exchange_rate: 5 auto_exchange_rate: no disable_tax_adjustment: no order: 9999 Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable product-external-affiliate product-grouped product-linked remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience product-pre-publish-modal settings async-product-editor-category-field Daily Cron: ? Next scheduled: 2024-04-12 10:59:17 +02:00 Options: ? Notes: 108 Onboarding: skipped Action Scheduler Complete: 6,822 Oldest: 2024-03-12 13:29:59 +0000 Newest: 2024-04-12 04:51:40 +0000 Failed: 26 Oldest: 2023-07-31 10:08:24 +0000 Newest: 2024-03-27 11:28:43 +0000 Pending: 3 Oldest: 2024-04-12 13:27:39 +0000 Newest: 2024-04-15 12:08:25 +0000 Status report information Generated at: 2024-04-12 06:54:04 +02:00 `
Hi there,
The B2BKing plugin cloud makes the conflict. Wholesale plugins overwrite the price of the product.
Hi even if it’s only activated to the B2B can affect the price of the B2C part of the shop?
It should not affect. Check also that the “multicurrency” feature of WooCommerce payments is disabled.
Hello, I deactivated the WooCommerce payments plugin see if its cousing the issue. The problem on the home page showing the euro price is still there but now with the correct currency symbol at least. But i noticed when i cleared the nitro pack cache it loaded the ro price. So now I disabled the home page caching for nitro and I wait to see if its solves the problem.
The nitro pack plugin can cause the problem in your opinion or it is a coincidence ?
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