unable to create/modify feed

  • Resolved mcdeth

    (@mcdeth)


    7 months, 3 weeks ago

    Hello. From while ago I’m unable to create/modify a feed. Once I go to “Make feed” page, the upper part “make feed” is visible, but main, lower part (Feed Config, with all the settings) is constantly loading and is blurred. no status log erorrs, no console errors, no php errors. running php 8.1, recently also migrated to new server (it didnt work on previous one too). 15k products on server (disabling out of stock products didnt help)

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hello,

    Thanks for reaching us,

    Based on our understanding, it seems that you are experiencing difficulties in creating or editing a feed as it appears to be loading indefinitely. This could be due to a cache issue. We suggest trying to reload the browser tab a few times from the page that is loading and clearing the cache from the CTX Feed Make feed page. This should hopefully resolve the issue.

    Thread Starter mcdeth

    (@mcdeth)

    thanks for prompt reply. i changed CTXFeed Cache TTL to 1h, lowered products per batch to 50. purged cache serveral times and no effects. disabled lscache for time being and still nothing.

    Hello,

    Would you please try clearing your browser cache? If the issue persists, please contact us as it seems to be specific to the site.

    Thread Starter mcdeth

    (@mcdeth)

    Your suggestion worked, I logged in in private mode and it works. Thanks!

    Hello,

    Great. Feel free to mark this thread as resolved if everything has been addressed to your satisfaction.

    Thread Starter mcdeth

    (@mcdeth)

    thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘unable to create/modify feed’ is closed to new replies.