Social login title not translating with WPML

  • Resolved chiefchirpa

    (@chiefchirpa)


    7 months, 3 weeks ago

    Hi, I did not find similar issues in the forum, so here it is.

    I am using Super Socializer – Social Login, and trying to translate the Title from “Login with your Social ID” to its French version using WPML String translation. The social login is used in the context of the WordPress comments form.

    As we can see, WPML finds the entry in the string database, but on the frontend, the string does not get translated and stay with the default version.

    Am I doing the right thing to get the plug-in Title string translated?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Heateor Support

    (@heateor)

    Hi,

    It should work if WPML is translating the string. Can you ask WPML about the same? Let me know what they say.

    Thread Starter chiefchirpa

    (@chiefchirpa)

    Sure!

    The case is already opened with them as well. I was just wondering if you were using another field to get the translated string.

    Sometimes plugins will use multiple fields for the same purpose, and WPML does not pull admin fields by default. I only found this one.

    Plugin Author Heateor Support

    (@heateor)

    No, it’s the same field that the WPML is catching

    Thread Starter chiefchirpa

    (@chiefchirpa)

    WPML team provided a temporary fix. It turns out that the plug-in is not compatible with WPML.

    Here is the fix:

    – Access the filesystem of your site from cPanel or FTP
    – Go to “wp-content/plugins/super-socializer/inc” and open the ‘social_login.php’ file
    – On line 12, replace the following code –

    global$theChampLoginOptions;

    with

    $theChampLoginOptions= get_option('the_champ_login');

    – Save the changes, clear the caches, and then check the frontend.

    This fixed the issue.

    WPML also recommended super-socializer join their compatibility program, as more multilingual support for dynamic texts within the plugin could be missing:

    “I hope it will help. If you want, you can share the code with the plugin support or developers and request them to join the Go-global program of WPML to make their plugin is compatible with WPML. You can share this link(https://wpml.org/documentation/support/go-global-program/) for more details about the program.“

    • This reply was modified 7 months, 3 weeks ago by chiefchirpa.
    Plugin Author Heateor Support

    (@heateor)

    Oh. I will take care of this in the upcoming update of the plugin.

    Thread Starter chiefchirpa

    (@chiefchirpa)

    Great!

    Plugin Author Heateor Support

    (@heateor)

    Would you shoot an email to support[at]heateor[dot]com so that I could send you the next update to confirm the new changes are working before releasing these to public?

Viewing 7 replies - 1 through 7 (of 7 total)
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