No user can login

All users get this error message. They have active accounts/membership. Cant find any place to debug this and there is nothing in your documentation regarding this error message or how to fix it. Wont purchase the full version until we can figure out why this is happening and how to fix it.

{“status”:”error”,”type”:”message”,”message”:”

• You are not allowed to log in. Ask your administrator for assistance.<\/i><\/li><\/ul><\/div>”}