Hello @ikbir,
I hope you’re doing great today!
This might be happening due to a plugin or theme conflict. In such cases running a conflict test on the staging site as explained here may help.
Alternatively, you can try removing a menu item, using the PHP snippet:
<?php
add_action( 'admin_init', function () {
remove_menu_page( 'blc_dash' );
});
– save it in any text editor as a PHP file, for example: blc-remove-menu-page.php, and upload the saved file to /wp-content/mu-plugins/ directory on the server. You may need to create “mu-plugins” folder, if it doesn’t exist inside /wp-content/.
Hope this helps. Please let us know if you need further assistance.
Best Regards,
Dmytro
