Plugin stopped working

  • Resolved bradley2024

    (@bradley2024)


    8 months, 1 week ago

    Hi folks, I’ve been using your plugin on three different sites without problems for years but the hosts did something to the database on one of the sites and ever since your plugin won’t work on that site. I’ve since got new hosts but they can’t seem to work out why and I was wondering whether you could help.
    The message I keep getting when I look for visits is: ‘Sorry, there’s no data available for this selection’.
    regards,

    Bradley

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Amir

    (@amirfallah)

    Dear Bradley,

    Sometimes the Cache Plugins are conflicting with WP Statistics. On the link below, we’ve provided the most common solutions to troubleshoot issues with Cache Plugins:
    https://wp-statistics.com/resources/troubleshoot-with-cache-plugins/

    If the problem remains unresolved after checking for cache plugin conflicts, please provide more details about the specific area where you’re encountering the issue, and I’ll be happy to further assist you in troubleshooting the problem.

    Regards,

Viewing 1 replies (of 1 total)
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