PostX Layout Landscape (870×570) are Broken Links

  • Environment:
    WordPress 6.4.3
    PostX 3.4.2

    I’m seeing an issue with certain (but not all?) Post Grid 2 background images appearing broken as is observable on this page.

    The image is used within the post content too and appears correctly (when using the default display size of “Large”.

    The problem appears to lie with the generated size of PostX Layout Landscape (870×570) for some posts (but not all posts?)

    For instance, this blog page is the exact same layout as this blog page. Both use the ‘PostX Layout Landscape (870×570)’ image size for background images – yet the second page cannot find the image size and displays as broken.

    Thank you for your attention.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,

    Would you please check you have set the featured image for those posts correctly . Of those who are not showing the image correctly. – image of those post.

    You can read the WordPress Documentation – Featured Image for more information.

    If you set the featured image the in the post. Then the grid blocks will shows the image in the block.

    Thread Starter MindCreatesMeaning

    (@xizor)

    Featured Images are set correctly using the following basic wordpress approach:

    • Add New / Edit Post
    • Post Settings (Right Sidebar) > Featured Image > Upload / Select from Media Gallery.

    Note:

    • All posts have an assigned Featured Image. The Featured Image is visibly assigned in the Post Settings (Right Sidebar).
    • PostX is setup to utilize a “Fallback Image”. If there were no featured image assigned > there would still be an image presented to frontend users.
    • Featured images do display properly in the ‘Add/Edit Post backend.
    • Featured images do not display in Frontend (even when logged in as Administrator).
    • From the Frontend, it is observable that there is an assigned (and broken) featured image. You can see that the URL for the broken featured image is displayed within the PostX background image container.
    • Removing the PostX image suffix of ‘870x 570’ from the URL for the featured image and pasting the original full size image url into a new browser tab will display the featured image. Something is negatively effecting PostX Layout Landscape (870×570) for me (even when all other plugins are deactivated).
    Thread Starter MindCreatesMeaning

    (@xizor)

    Resolution Discovered:
    Featured Images will break for all posts with Titles containing ‘non-compatible’ characters (in my case the offending character was ‘>’).

    PostX fallback images will continue to work for posts using Titles containing ‘non-compatible’ characters.

    Is this a WordPress limitation?
    Is this a PostX limitation?

    Thank you for providing detailed feedback. I’ve identified the issue and taken note of it. We’ll ensure to address this in our future update.

    Appreciate your patience and understanding.

    • This reply was modified 8 months, 1 week ago by Al Mahmud.
    Al Mahmud

    (@aamzahid)

    Hi, Today we have released an update with the necessary fixes. Please check ,Hopefully your issue has been resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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