Postage price being calculated too high

  • I’ve got an item that’s small and light (keyring/bottle opener) and yet the postage is being calculated at $16.09 for shipping a single item within Australia. There’s obviously something I’m missing, but I can’t see what.

    • This topic was modified 11 months, 3 weeks ago by nomad70.
    • This topic was modified 11 months, 3 weeks ago by nomad70.

    The page I need help with: [log in to see the link]

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  • Plugin Author ELEXtensions

    (@elextensions)

    Hello?@nomad70,

    Thanks for contacting us. The plugin integrates with the Australia Post API for fetching real-time shipping rates based on product weight & dimensions and destination address. However, could you please enable developer mode for the ELEX Australia Post shipping plugin and provide us with the rates logs generated on the cart page??

    Looking forward to hearing from you.

Viewing 1 replies (of 1 total)
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