• Resolved ethan green

    (@ethan-green)


    Hi

    I have 3 questions please:

    1. Even though display the consent banner is disabled by default on mobile (why is that?? are mobile users somehow exempt?) I enabled it. But then the little box to re-open the preferences remains, which is annoying for the user because it’s so large and obscures some of the page. Is it a requirement to keep it there?
    2. I have YouTube videos embedded, with placeholders created by wprocket. the plugin doesn’t seem to list and YouTube cookies. I saw in the faq that you are expected to hunt them down yourself. How do you do that exactly? At the same time, it is bringing up 7 cookies from the plugin itself, such as cmplz_functional. what is that all about?
    3. In the faq, there is also something about no indexing or redirecting the cookie policy auto-generated page. I thought it looked good and just stuck it on my site as it is. Is that supposed to be a bad idea?

    thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @ethan-green,

    The Consent Banner itself is not disabled on mobile devices, only the small “Manage Consent” button that can be used to re-open the banner. The latter is what you re-enabled with the setting you described, so if this is not desired, you can use that setting to disable it.

    The plugin can detect YouTube’s cookies, all you should have to do is indicate that your website uses this service under Complianz -> Wizard -> Consent -> Services and run a Cookie Scan & Sync with CookieDatabase (Consent -> Cookiedatabase) afterwards.

    The plugin itself indeed also uses some Functional cookies with the purpose of registering consent preferences (https://cookiedatabase.org/service/complianz).

    The plugin can indeed generate a Cookie Policy on your site, which isn’t an issue by itself. The FAQ just mentions that there are alternatives for users who do not wish for the plugin to do so.

    Kind regards, Jarno

    Thread Starter ethan green

    (@ethan-green)

    Thanks for your reply. I have a couple of other questions.

    1. If people ignore the cookie banner, and visit a page with an embedded YouTube video, Complianz is putting a blank canvas over the video with text about enabling marketing cookies to view the content. This doesn’t look very appealing at all. Firstly, there is zero indication it is a video to watch. secondly, why would someone click to enable ‘marketing cookies’ to access hidden content unless I go through all my articles and add a big header saying it’s a video, which I don’t want to do as it’s not in line with my design.
    2. on mobile, the cooking consent banner appears, then flashes and appears a second time and stays there until they interact. why is it flashing?
    3. if I use the automatic cookie consent page, would you recommend no indexing it?
    4. the hidden ‘cookies preferences’ tab is the same colour as my desktop background, and there is no indication that it’s there other than a small rectangle as the bottom of the screen that I doubt anyone will interact with out of curiosity. what do you recommend for that?

    thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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