• I wanted to bring to your attention an observation regarding the functionality of our product filter system.
    
    After conducting thorough testing on both vertical and horizontal filters, it has come to my attention that the [Product Title], [Collection], and [Price] filters appear to be utilizing an AND logic operation, even when the filter is set to OR logic.
    
    Allow me to provide a scenario to illustrate this behavior:
    
    Consider two product categories: T-shirts and Trousers, each with different price ranges:
    
    Within the T-shirt category:
    
    - Long-sleeved T-shirt costs $50.
    
    - Short-sleeved T-shirt costs $25.
    
    Within the Trousers category:
    
    - Official Trousers cost $50.
    
    - Casual Trousers cost $25.
    
    Now, let's say you apply a product filter with the following criteria:
    
    - Category: "T-shirt"
    
    - Price range: $1-$30
    
    If the filter is set to OR logic:
    
    You would expect to see two products: the Short-sleeved T-shirt ($25) and the Casual Trousers ($25) because both fall within the selected price range.
    
    However, if the filter operates under AND logic:
    
    You would only receive one product: the Short-sleeved T-shirt ($25) because it meets both the category and price range criteria simultaneously.
    
    This discrepancy between the expected OR logic behavior and the actual AND logic behavior might lead to confusion among users, as they may anticipate different results based on their understanding of the selected filter logic.
    
    To ensure our users have a seamless experience and accurate expectations, it would be beneficial to address this discrepancy and make any necessary adjustments to align the filter logic with user expectations.
    
    Thank you for your attention to this matter.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author themifyme

    (@themifyme)

    Hi,

    The Price-range logically will only apply to the selected Category, else won’t make sense to select price range + category, so in your example if you want to show all products within a set price range, then you don’t need to select the additional category.

Viewing 1 replies (of 1 total)
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