Image pull process failure: Failed to pull image [url] / unfinished images

please provide the report number

you can get it in toolbox -> report – > click “send to LiteSpeed”

Done

Report number: CNPISNCK

Report date: 03/21/2024 10:37:28

do you still have issue with it ?

if so , please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will investigate further.

Yes, it’s still the same.
I’ve sent the email. Thanks

Hello, same issue here, from a couple of weeks. Lots of cURL timeouts when trying to pull images and generic “failed to pull” messages. Is there a specific reason or should I contact support as well? I’m well under credits limit and all IPs are whitelisted.

Here’s report number if you need it:

Report number: ZUFTXQES
Report date: 03/25/2024 09:17:19

Happening to me too

Report number: WXGMKWJS

Report date: 03/29/2024 15:32:30

Hey @qtwrk,

I know this topic has been marked as resolved, but me and other users are still experiencing the same issue as the OP. Could you please let us know how to fix it?

Thanks,
Michael

edit file /wp-content/plugins/litespeed-cache/src/img-optm.cls.php , at line 1162 , you will see 5.6.0 , change it to 8.6.0

then go to image optm , clean up unfinished data, and send it again

if this doesn’t work , please create your own topic.

Thanks @qtwrk,

did as you suggested and the issue seems resolved.

Thanks,
Michael

Hello @qtwrk,

sorry to bother you again, do you plan to fix this once and for all? Last update of course overwrote the edit you suggested and I had to repeat it. This situation is quite annoying, honestly.

Thanks,
Michael

Seems still an issue, even in 5.6.2 plugin version. I had to manually change 5.6.0 to 8.6.0 in the code, which helps. Should be imho in some official release.

• This reply was modified 1 month ago by vasek608.

@vasek608 please create a ticket by mail to support at litespeedtech.com

Report number: VFWRTSNO

Report date:?11/08/2024 13:43:48

Image pull process failure: Failed to pull image [url] https://saw35-hyb-worker.quic.cloud/dl/d_5988173/672d5104363470.60382831.jpg.webp

Report number:?XJAIGTGG

Report date:?11/08/2024 14:35:26

Image pull process failure: Failed to pull image [url]?https://saw35-hyb-worker.quic.cloud/dl/d_1391950/672e1e27b699e6.75237939.jpg