• Resolved adfs0

    (@adfs0)


    Hi there,

    Due to several limitations of my payment system I am forced to use old-style checkout via Woocommerce shortcode [woocommerce_checkout] , rather than a block method.

    And I have several permanent problems with Academy LMS when using this method:

    1. A goods is sold, user enters his e-mail, but no student is created at all. I marked the goods as “Used for LMS Academy”, linked it with the appropriate course, but it does not work.
    2. The option to force the new user to log in is ignored, thus after paying for a course a new user is prompted to log in rather than having access to his dashboard.

    If I use block Woocommerce checkout none of the problems persist.

    Can you please help me with the problems? Thank you in advance!

    • This topic was modified 8 months, 1 week ago by adfs0.
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  • Plugin Support Satodhru Das

    (@shoto100)

    Hello @adfs0 ,

    Sorry for the inconvenience you faced with the Academy LMS. Could you please create a video with Loom (www.loom.com) of those issues? So we can better understand the problem that you are facing, then we will recreate your issue and solve it quickly. Please create a ticket using this link: https://academylms.net/support/. Also, share your issue video and staging site admin access in your ticket, and we will fix it ASAP. We will wait for your response.

    Regards,
    Satodhru from Academy LMS

Viewing 1 replies (of 1 total)
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