failed-scheduled-actions

  • Resolved alexanderzhel88

    (@alexanderzhel88)


    11 months, 3 weeks ago

    I use a subscription, when I pay again, everything goes well, everything works, but a message appears. (An error has occurred while processing recent subscription related events. For steps on how to fix the affected subscriptions and to learn more about the possible causes of this error, please read our guide?here.
    To see further details about these errors, view the?failed-scheduled-actions?log file from the?WooCommerce logs screen.).
    Error Log.
    (

    2024-03-11T12:05:49+00:00Notice scheduled action 6812 (subscription payment) failed to finish processing due to the following exception: Call to undefined method CPSW\Gateway\Stripe\Card_Payments::log() Additional context{ “_legacy”: true }2024-03-11T12:05:49+00:00Notice action args: subscription_id: 664 Additional context)

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi there @alexanderzhel88,

    Thanks for reaching out.

    I use a subscription, when I pay again, everything goes well, everything works, but a message appears

    Before we can proceed with further troubleshooting steps, could you please clarify on the subscription plugin you are using?

    This will help us identify the next step of action to take.

    Thanks.

    Thread Starter alexanderzhel88

    (@alexanderzhel88)

    Hi @ckadenge
    I’m using the Woo Subscriptions plugin

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hello @alexanderzhel88,

    Thanks for confirming this.

    As a next step, please contact us at Woo.com > My Account > Support. You may need to create an account before you can access that page.

    Please also include a link to this forum thread, so that we can keep track of what’s already been done.


    We will be able to help you further there.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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