My website header disappears over a period of time when I activate the plugin

  • Resolved rdmartinrx

    (@rdmartinrx)


    8 months, 2 weeks ago

    My website header disappears for a period of time when you activate the caching option, it’s worth mentioning that this happens on the main (home) page and certain individual product pages. When I deactivate the plugin or clear the cache, the problem disappears and my website loads correctly again for about 3 hours. CDN: QUICK.CLOUD THEME: WOODMART LAYOUT DESIGNER: ELEMENTOR WOOCOMMERCE.

    <font _mstmutation=”1″></font><font _mstmutation=”1″>It should be noted that this problem occurs in all browsers. In addition, I have been deactivating options within the plugin but the only thing that has worked is to completely deactivate the caching option or deactivate the plugin, so my website immediately loads correctlye</font>

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    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Do you see any error message in browser dev tool when this happens ?

    Thread Starter rdmartinrx

    (@rdmartinrx)

    <font _mstmutation=”1″></font>

    There really is no error in the browser console, I have tried like with chrome, edge and mozilla

    ícono de validado por la comunidad
    Plugin Support qtwrk

    (@qtwrk)

    okay , let’s try the old fashioned way

    if you reset it to default setting , how did it go ?

    Thread Starter rdmartinrx

    (@rdmartinrx)

    I have done it, in fact I have disabled all the options except “Activate cache”.

    • And unlinked quic.cloud.
    • And reinstalled the child theme
    • And used the main theme
      But after a while the header disappears again ??
      Before I had WP-ROCKET it didn’t do that for me, unfortunately I have Hostinger and it recommends Litespeed for better performance.
    Plugin Support qtwrk

    (@qtwrk)

    still no error or any warning show up in browser dev tool console ?

    and when you say “a while” , how much time is that ?

    Thread Starter rdmartinrx

    (@rdmartinrx)


    As I mentioned from the beginning, about 3 hours it is preserved well, after that time it disappeared out of nowhere, I have deactivated object cache in case it was that and not. I attach a screenshot where I show that the browser does not show any errors or tell me if I am investigating it wrong.

    Plugin Support qtwrk

    (@qtwrk)

    I assume if you just disable LiteSpeed cache plugin , it will continue to work after “3-hours” ?

Viewing 7 replies - 1 through 7 (of 7 total)
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