Video has no sound

  • Resolved mytwebsolutions

    (@mytwebsolutions)


    8 months, 2 weeks ago

    Added a mp4 video as section background. But no sound.

    I tried the elementor.how turorial (placing sound icon) but that also not working.

    But the video playing with sound in if open in media libraray.

    Youtube video also no sound.

    Tried the unmute sound option in google chrome tab. But no luck. How to fix this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Alain

    (@alainelementor)

    Hello @mytwebsolutions!
    Thank you for contacting us.

    I was reading your previous conversation, and I understand it.

    In this case, I’m afraid what you described is an expected behaviour. This is not a problem on your site or Elementor. Be aware that most browsers will automatically silence any auto-playing video, as a matter to improve user experience.

    I hope this can help you.
    Regards,

    Plugin Support aracelil

    (@aracelil)

    Hi, mytwebsolutions.

    We are closing this thread due to inactivity. If you need further help, please feel free to open a new thread.

    Kind Regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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