Analytics Showing Wrong Data

  • Resolved Anonymous User 13711045

    (@anonymized-13711045)


    8 months, 3 weeks ago

    I am trying to view the analytics for a single product. It appears that the top section with the graphs and status summary is correct. However, the list of variations beneath that section is completely wrong. It is showing the stats of variations of all kinds of products. How do I fix this?

    • This topic was modified 8 months, 3 weeks ago by Anonymous User 13711045.
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  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @thekendog,

    Thanks for reaching out.

    I understand your WooCommerce analytics is showing wrong data.

    As a first step, please head over to?WooCommerce → Status → Tools → Clear analytics cache. Once cleared, re-import the historical data from the bottom of the page at?Analytics → Settings

    If it still doesn’t work, check under?WooCommerce > Status → Scheduled Actions?to see if there are any stuck processes preventing the updated information from being imported.

    Let us know how it goes for you!

    Just to add, could you please provide us with a screenshot so that we can see what you are describing?

    If you don’t already have a screenshot service installed, here are a few free options:

    https://snipboard.io
    https://skitch.com/
    https://getcloudapp.com/
    https://awesomescreenshot.com/
    There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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