I want to remove jetpack ! But keep getting errors

  • Resolved sdevroey

    (@sdevroey)


    8 months, 3 weeks ago

    I have removed jetpack but after removal my log is flooded with these errors.

    [11-Mar-2024 21:10:16 UTC] PHP Warning: file_get_contents(/home/xxxxx/public_html/wp-content/plugins/jetpack/jetpack.php): Failed to open stream: No such file or directory in /home/xxxxxx/public_html/wp-includes/functions.php on line 6805

    I tried to install and remove jetpack again but the error remains.

    I see there is a lof of rubish left in wp_options.

    What to remove ?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @sdevroey

    Can you try these steps to clear the Jetpack options from your database?

    1. Go to Jetpack in your site’s dashboard.
    2. Disconnect from Jetpack if it says that you are connected on the Jetpack page.
    3. Deactivate Jetpack on your Plugins page
    4. Install and activate this plugin to remove the Jetpack data from your database: https://github.com/automattic/jetpack-addons/archive/add/jp-rm-options.zip
    5. Check to make sure this plugin is now deactivated and deleted from your site, since it performed its job.
    6. Check to see if the options are removed from the database.

    Let us know how that goes.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi?@sdevroey,

    Do you have updates about that? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

    Thread Starter sdevroey

    (@sdevroey)

    I did the exact steps, but the error remains.

    1. Go to Jetpack in your site’s dashboard.
    2. Disconnect from Jetpack if it says that you are connected on the Jetpack page.
    3. Deactivate Jetpack on your Plugins page
    4. Install and activate this plugin to remove the Jetpack data from your database: https://github.com/automattic/jetpack-addons/archive/add/jp-rm-options.zip
    5. Check to make sure this plugin is now deactivated and deleted from your site, since it performed its job.
    6. Check to see if the options are removed from the database.

    Hi @sdevroey,

    Thanks for getting back to us! I have disconnected your site’s Jetpack connection from our end too. In case you still see the error messages in the logs please repeat the following …

    1. Install and activate this plugin to remove the Jetpack data from your database: https://github.com/automattic/jetpack-addons/archive/add/jp-rm-options.zip
    2. Check to make sure this plugin is now deactivated and deleted from your site, since it performed its job.
    3. Check to see if the options are removed from the database.
Viewing 4 replies - 1 through 4 (of 4 total)
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