Help! Site inaccessible after host change
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Hi,
I changed my hosting provider last week and have been unable to access my site since. WordPress admin no longer recognizes my email and password and when I enter my site address it shows an irrelevant sample page. The hosting provider said it’s not their fault.
If it counts, I cancelled my previous hosting plan two weeks before I signed up with the new provider. Did I lose access to my site when I did that? All the other times that I switched to a new hosting plan, I used a migrator plugin. My current provider doesn’t have that option, so I manually uploaded my site files via the FTP manager.
I think I will be able to restore my site to its previous state IF I can gain access to my admin panel. Can someone please tell me how to accomplish that? I had created a thread last week but all I was told was to review the moving guide, which doesn’t make much sense without having access to the admin panel.
I’d really appreciate some help with this. Thank you!
~Cynthia
The page I need help with: [log in to see the link]
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