• Resolved arman256

    (@arman256)


    Since 2 days ago, slug of all new events changed to something like this:
    myDomain.com/en/event/eventTitle/2024-03-14/
    and not working.

    Also since then, the events page (calendar and list) does not load at all.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support tristan083

    (@tristan083)

    Hi @arman256,

    For me to understand and learn more about your setup, could you provide the versions of the following?

    1. PHP
    2. WordPress
    3. The Events Calendar
    4. Theme and Version

    Could you also share the direct URL to the page you’re having issues with? Please do not share any credentials, this is for us to follow the WordPress Forum Guidelines.

    Thread Starter arman256

    (@arman256)

    Thank you for your reply. Here are versions:
    – WordPress 6.4.3
    – PHP 8.0
    – The theme is a customized one. (Ville de Pointe-Claire (2016)?theme)
    – Events Calendar Version 6.2.9
    – Events Calendar PRO Version 6.2.0
    I also tried Events Calendar Version 6.3.3.1 and PRO Version 6.3.3.1?on staging app which does not resolves the issue!
    * This is the overall events list that is not working anymore: https://www.pointe-claire.ca/en/events
    and this an example of malfunctioned link which has been provided for a new event:
    https://www.pointe-claire.ca/en/event/intermediate-spanish/2024-03-13/

    Plugin Support tristan083

    (@tristan083)

    Hi @arman256,

    Thank you for your message and for the information.

    Since you are using one of our premium plugins and for us to help you better, please open a Support Ticket on our Help Desk. Also, for us to follow WordPress Forum Guidelines regarding premium users.??

    One of my colleagues will be with you shortly. We look forward to helping you out with this one. 

    Hang in there.

    Plugin Support Darian

    (@d0153)

    Hi there,

    It seems like this thread has been quiet for a bit, so we’ll go ahead and mark it as resolved. However, if any further questions or concerns come up, please open a?Support Ticket?on our Help Desk.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘end date is atsingle event slug’ is closed to new replies.