• Resolved onesharpjoe

    (@onesharpjoe)


    Hi,

    When adding a product to my cart, the previously added product is replaced with the new one (the price in upper right updates as well to reflect that. Not sure what’s causing this. Also seems to work in chrome but not in Edge.

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://onesharpjoecrafts.com
    Site address (URL): https://onesharpjoecrafts.com
    WC Version: 8.6.1
    REST API Version: ? 8.6.1
    WC Blocks Version: ? 11.8.0-dev
    Action Scheduler Version: ? 3.7.1
    Log Directory Writable: ?
    WP Version: 6.4.3
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: ?
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 8.2.14
    PHP Post Max Size: 100 MB
    PHP Time Limit: 3600
    PHP Max Input Vars: 10000
    cURL Version: 7.81.0
    OpenSSL/3.0.2
    
    SUHOSIN Installed: –
    MySQL Version: 8.0.35-27
    Max Upload Size: 50 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 8.4.0
    WC Database Prefix: wp_
    Total Database Size: 61.85MB
    Database Data Size: 53.03MB
    Database Index Size: 8.82MB
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    wp_uap_api_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
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    wp_wpforms_entry_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    ### Post Type Counts ###
    
    acf-field: 4
    acf-field-group: 2
    acf-taxonomy: 1
    attachment: 612
    custom_css: 3
    customize_changeset: 4
    elementor_library: 6
    filter-field: 2
    filter-set: 1
    gift_card: 1
    jet-smart-filters: 1
    nav_menu_item: 10
    oembed_cache: 2
    page: 18
    post: 2
    product: 69
    product_variation: 270
    revision: 6
    shop_coupon: 14
    shop_order: 48
    shop_order_refund: 1
    site-review: 1
    wp_global_styles: 2
    wpcf7_contact_form: 1
    wpforms: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (40) ###
    
    Advanced Custom Fields: Extended PRO: by ACF Extended – 0.8.9.5
    Advanced Custom Fields PRO: by WP Engine – 6.2.4
    FiboSearch - AJAX Search for WooCommerce: by FiboSearch Team – 1.26.1
    Astra Pro: by Brainstorm Force – 4.5.2
    Element Pack Lite - Addons for Elementor: by BdThemes – 5.4.13
    CartFlows: by CartFlows Inc – 2.0.2
    CartFlows: by CartFlows Inc – 2.0.2
    Checkout Plugins - Stripe for WooCommerce: by Checkout Plugins – 1.7.0
    CSS Hero: by The CSS Hero Team – 5.0.6
    Customer Reviews for WooCommerce: by CusRev – 5.38.10
    Disable Cart Fragments: by Optimocha – 2.3
    Elementor Pro: by Elementor.com – 3.18.2
    Elementor: by Elementor.com – 3.18.3
    Estimated Delivery Date for WooCommerce: by Plugify – 2.0.8
    Filter Everything PRO: by Andrii Stepasiuk – 1.7.16
    Google Listings and Ads: by WooCommerce – 2.5.15
    JetSmartFilters: by Crocoblock – 3.3.0
    JetProductGallery: by Crocoblock – 2.1.14
    Jetpack Protect: by Automattic - Jetpack Security team – 2.0.0
    Jetpack: by Automattic – 13.2
    Klarna Order Management for WooCommerce: by klarna
    krokedil – 1.9.1
    
    Klarna Payments for WooCommerce: by klarna – 3.4.0
    Mailchimp for WooCommerce: by Mailchimp – 3.5
    Slider Revolution Mousetrap Add-On: by ThemePunch – 3.1.0
    Slider Revolution Particle Wave Add-On: by ThemePunch – 1.1.5
    Slider Revolution Transitionpack Add-On: by ThemePunch – 1.0.6
    Slider Revolution: by ThemePunch – 6.6.20
    Ultimate Addons for Elementor: by Brainstorm Force – 1.36.28
    Free Shipping Per Package for WooCommerce: by OneTeamSoftware – 1.0.9
    ShipStation Shipping PRO for WooCommerce: by OneTeamSoftware – 2.1.7
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.26
    WooCommerce Stripe Gateway: by WooCommerce – 8.0.0
    WooCommerce Shipping & Tax: by WooCommerce – 2.5.2
    WooCommerce - ShipStation Integration: by WooCommerce – 4.3.9
    WooCommerce: by Automattic – 8.6.1
    ShopLentor – WooCommerce Builder for Elementor & Gutenberg: by HasThemes – 2.7.7
    WP Sheet Editor - Post Types (Premium): by WP Sheet Editor – 2.25.7
    WPForms Mailchimp: by WPForms – 2.3.0
    WPForms: by WPForms – 1.8.5.2
    YITH WooCommerce Gift Cards: by YITH – 4.6.0
    
    ### Inactive Plugins (11) ###
    
    Contact Form 7: by Takayuki Miyoshi – 5.8.5
    Facebook for WooCommerce: by Facebook – 3.1.5
    FacetWP: by FacetWP
    LLC – 4.2.3
    
    FacetWP - Elementor: by FacetWP
    LLC – 1.7
    
    HUSKY - Products Filter Professional for WooCommerce: by realmag777 – 1.3.4.5
    Premium Starter Templates: by Brainstorm Force – 3.5.6
    Site Reviews: by Paul Ryley – 6.11.4
    Starter Templates: by Brainstorm Force – 3.5.5
    ThemeSky: by ThemeSky Team – 1.0.3
    Variation Swatches for WooCommerce: by CartFlows – 1.0.7
    Woo Align Buttons: by 320up – 3.7.0
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    object-cache.php: Memcached Redux
    
    ### Must Use Plugins (5) ###
    
    Force Strong Passwords - WPE Edition: by Jason Cosper – 1.8.0
    WP Engine Cache Plugin: by WP Engine – 1.2.4
    WP Engine Seamless Login Plugin: by WP Engine – 1.6.1
    WP Engine Security Auditor: by wpengine – 1.1.1
    WP Engine System: by WP Engine – 5.0.1
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to Woo.com: ?
    Enforce Approved Product Download Directories: ?
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    
    ### WC Pages ###
    
    Shop base: #5 - /shop/
    Cart: #6 - /cart/
    Checkout: #7 - /checkout/
    My account: #8 - /my-account/
    Terms and conditions: #9 - /refund_returns/
    
    ### Theme ###
    
    Name: Astra
    Version: 4.5.2 (update to version 4.6.8 is available)
    Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Klarna Payments Request Log ###
    
    2023-03-06 13:53:13: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2023-03-06 13:53:13: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2023-03-06 13:53:12: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2023-03-06 13:53:09: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2023-03-06 13:53:09: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2023-03-06 13:53:09: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2023-03-06 13:53:08: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2023-03-06 13:50:46: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2023-03-06 13:50:45: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2023-03-06 13:50:45: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2023-03-06 13:50:42: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2023-03-06 13:50:42: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2023-03-06 13:50:41: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2023-03-06 13:50:40: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    2023-03-05 21:45:11: KP Create Session
    Response code: 401
    Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
    Correlation ID:
    
    
    ### Klarna Countries ###
    
    Production Countries: US
    Test Countries: No countries selected
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    product-variation-management
    product-virtual-downloadable
    product-external-affiliate
    product-grouped
    product-linked
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: customize-store
    minified-js
    new-product-management-experience
    product-pre-publish-modal
    settings
    async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2024-03-09 17:42:48 -05:00
    Options: ?
    Notes: 144
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 1,408
    Oldest: 2024-02-13 04:05:38 -0500
    Newest: 2024-03-08 14:46:48 -0500
    
    Failed: 12
    Oldest: 2024-02-13 04:05:43 -0500
    Newest: 2024-03-08 08:45:49 -0500
    
    Pending: 14
    Oldest: 2024-03-09 10:02:20 -0500
    Newest: 2024-03-31 09:22:45 -0400
    
    
    ### Status report information ###
    
    Generated at: 2024-03-08 14:54:58 -05:00
    `

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hey there, @onesharpjoe! Thanks for contacting us. I’m happy to help you.

    I checked your website and was able to see the issue.

    While checking your Status Report I noticed you have a few plugins that interfere with the cart. Can you please deactivate them and check if the issue persists?

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter onesharpjoe

    (@onesharpjoe)

    Hi, I dissabled whatever i saw that said cart like the cartflow plugins, still remains, did you have any specific plugins you wanted me to disable ?

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello onesharpjoe

    Thank you for your reply.

    I noticed CartFlows is mentioned twice in the SSR.
    – CartFlows: by CartFlows Inc – 2.0.2
    – CartFlows: by CartFlows Inc – 2.0.2

    Are these two separate plugins that support each other?
    For example, one free version and a second paid extension.

    Here are the plugins that you should disable:
    – CartFlows
    – Disable Cart Fragments
    – WooCommerce Cart Abandonment Recovery

    Let me know once you have disable these plugins. ??

    Best regards.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Add to cart replaces previously added product’ is closed to new replies.