Issues with TikTok in app web browser when accessing a website

  • Resolved wdxcreative

    (@wdxcreative)


    8 months, 3 weeks ago

    Hey,

    I’m facing a big problem with this plugin and TikTok. Here’s the lowdown:

    My clients website works perfectly on all web browsers, whether on desktop or mobile—except when accessed through TikTok’s in-app browser. When users click on the link in the bio and head to the website, it’s not just slow—it struggles to load fully, with broken CSS and Javascript, making it impossible to navigate or use.

    This issue seems to be specific to the Android TikTok app; everything’s fine on iOS.

    Turning off the LiteSpeed plugin solves the problem completely, which is not a solution, as its hosted on a LiteSpeed server and the plugin works great, apart from this issue.

    The real issue here is my client is losing sales because of this. She often goes viral, and the flood of messages reporting the website’s loading problems is overwhelming.

    Has anyone else experienced this problem? Any advice would be greatly appreciated.

    Thanks in advance

    • This topic was modified 8 months, 3 weeks ago by wdxcreative.
    • This topic was modified 8 months, 3 weeks ago by wdxcreative.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter wdxcreative

    (@wdxcreative)

    SOLVED!

    If any one else has this issue there is one simple setting that fixes it!
    Guest Optimization needs to be turned off

    It now works flawlessly, I’m not sure how this effects the website in terms of speed, but the main thing is that it resolves the issue.

    • This reply was modified 8 months, 3 weeks ago by wdxcreative.

    I have the exact same issue.

    I would love to have the guest optimazation still on.

    @litespeed, any idea?

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Issues with TikTok in app web browser when accessing a website’ is closed to new replies.